"Computer does not allocate a drive designation letter and is not displayed when windows Explorer opens to USB external drive.

Original title: problem connecting to USB external drive

I tried to install a 30 GB drive to Fireball over using a disk enclosure external hard Octigen SATA-USB 2.0 on an Acer Aspire T671 under Vista Premium computer. The system recorded new material, installs drivers and registers an entry on the massive safe removal as a "USB storage device" icon However, the computer does not allocate a drive designation letter and does not show the opening of windows Explorer.

The hard disk is configured as a master, as described in the user manual.

How can I make the computer recognize the drive and assign a drive letter?

Thank you for the help

Frank Hughes

Hi FAH300,

If you are not able to format the drive, there may be a hardware problem.

I suggest formatting the disk using the instructions linked by wb2001.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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