Computer does not read USB drives

original title: USB keys

Remember - this is a public forum so never post private information such as numbers of mail or telephone!

Ideas:

  • my new laptop does not read a USB

What happens when you insert the USB - anything?  He make up a menu of options or give you any error messages or anything like that?

If you go to start / computer use you see the USB it?  If so, double-click it to open it.  If this isn't the case, read on.

Go to start / Control Panel / administrative tools / computer management / disk management and see if you can see the USB it.  It cannot be listed with a letter, but it may still appear.  If it is there, please post any information on this subject, he said EXACTLY Word for Word.  If she's not here, it is not really considered by the system.

You have an another USB, you can try in the machine to see if she had somethiing to do with the stick rather than the PC?  You have another PC on which connect the stick to see if it works on another computer.  Have you ever used this front USB on any computer or is it new?

You have all other USB devices connected to your system and they work well?  If this isn't the case, you have a USB mouse or other device, you can test on the computer to see if it works (if we exclude a problem with the USB ports or USB drivers).

To be honest, as it is a new computer, I would contact the technical assistance service and to ask for help they should be happy to offer because it is a new computer from the computer.  They may be able to help more of us because they know that their systems better than we do (and I don't even know the manufacturer of your computer, the USB key, or almost anything).  In some cases, to play with the system without contacting them can void the warranty and you certainly don't want to do.

I hope this helps.  If not, please answer my questions and give me the results of the procedures I asked you to try (including contact with the manufacturer) and we will see where to go from there.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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