computer does not recognize a dvd in the drive

Hello

My computer does not recognize the presence of a dvd in one of my two drives, although she acknowledges a CD.  This happens regardless of what dvd I insert.

Thank you very much

PAM

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Try this;  Restart your computer before trying again the disc that plays on your DVD player.  If this does not work then there is only one possibility;  your DVD drive is DEAD and you need to replace it, or buy an external CD/DVD drive.    He comes to the end of the mystery.

Tags: Windows

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