computer does not recognize my ipod when you try to download music

try to downloasd music on my ipod and the computer will not recognize even the ipod

Hi maangise,

I suggest you try the following steps:

Step 1: Run the fixit provided in the link below.

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Step 2: Search for the error code in Device Manager

1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

2. in Device Manager, locate the Bus USB controllers and then double-click the device name.

3. Locate the Apple Mobile Device USB Driver in this list. In some cases, one of the entries will say 'Unknown' in its name. In other cases, Apple Mobile Device can be attached to a different section of the Device Manager.

4. under the gaze of general tab for the status of the device for any error code indicated.

http://Windows.Microsoft.com/en-us/Windows-Vista/get-help-with-Device-Manager-errors

 

Try to update the drivers, Click on the driver tab, then click on set to update driver and follow the instructions.


Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

 

 

Step 3: You can follow the steps mentioned in the link below

http://support.Apple.com/kb/TS1369

For more information, see the link below

http://support.Apple.com/kb/TS1538

You can check with apple to get help

http://www.Apple.com/support/

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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