Computer does not turn off: "... copy windows is currently working with a file. Either wait to finish, or close it before you quit Windows. »

Computer doesn't go out.  A box appears that says: "... copy windows is currently working with a file.»  Either wait to finish, or close it before you quit windows. »

There is no files or programs.  I tried to wait a few days, but same box appears.  Can I just power off or unplug your computer.  It is great in every other way except closing.

Vickie

If you are absolutely sure that there are NO other programs or open files. Yes, you can go to start, then turn off the computer and select shutdown

When you restart the machine. go to this link below and scan your computer

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Tags: Windows

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