computer freezes and goes to power saving mode

Several times a day my computer freezes and goes into the power saving mode.


1. have you made changes on the computer recently?
2. do you use a particular application when your computer crashes?

Method 1.
Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
Step a. refer to the article below for the procedure safe mode in Windows XP
A description of the options to start in Windows XP Mode
Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

Method 2.
Also, check the logs of the observer eveny for recent activity on your computer and check.
This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.
Procedure to view and manage event logs in Event Viewer in Windows XP
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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