Computer freezes on logging off the screen.

Our computer required a restart of the system, we have followed all the instructions (computer restored last time it updated) & was able to connect and find our computer in a normal state.

Then told us to restart. The computer is now frozen on the screen "logging off". What does that mean?
original title: frozen on the screen "logout".
Hello
1. why the ' computer required a reboot of the system?
2 have you made any changes to the computer before the show?
3. you are working on a domain environment?
 
Method 1:
If you have external devices attached to the computer, I you recommend trying to disconnect and then try to shut down the computer.
Method 2:
Step 1:
You can try to use the power button to turn off the computer and then try to start at startup and check if the problem persists:
Some options, including the mode safe mode, start Windows in a limited State, where only the essential is started. If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as a possible cause.
Follow this link provided below to start your computer in safe mode.
Startup options (including safe mode)
Step 2:
If it works fine in safe mode, and then perform a clean boot.
To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to solve the problem by running the clean boot in Windows Vista:
http://support.Microsoft.com/kb/929135

Note: once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.
Method 3:
You can update the drivers and application software by visiting the manufacturer's Web site.
I hope this helps!

Tags: Windows

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