computer goes to sleep as soon as the ethernet cable is plugged in and don't wake up
When the ethernet cable is plugged into my pc, it immediately goes to sleep and don't wake up without a difficult start. As long as the cable is connected, the computer will not load windows, immediately go to sleep before my desktop appears. My laptop is connected wirelessly without any problems at all and when connected with a cable, no problem either. ISP says it's a pc no matter not a modem problem, there is a conflict, but they don't know where.
I am running windows Vista Home Basic, a cisco modem, do not know what model.
Any help would be appreciated.
Hello
1. don't you make changes to the computer until the problem occurred?
I suggest you to check the parameters of the power management of the device on the network adapter.
To correct the settings please follow these steps.
(a) click Start, type device in the box start the search and then click on Device Manager in the programs list.
(b) in the user account control dialog box, click continue.
(c) in Device Manager, expand network adapters.
(d) right click on the network driver and then click Properties.
(e) click the power management tab.
(f) click to uncheck the checkbox allow the computer to turn off this device to save power , and then click OK. If the option is checked, then uncheck the option and apply the settings.
Once you have performed the steps, restart the computer so that the changes take effect, and then check the result.
Hope this information is useful.
Tags: Windows
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