Computer hangs during playback of streaming online videos

Dear friends,

I have a Dell Inspiron laptop, Core i3, OS Windows Ultimate 64 bit processor.

I have a weird problem for two days. Instantly, my computer hangs when I play a video (like YouTube) online on any browser elsewhere (IE/Firefox, Chrome). And sometimes only the parts sound without the video, but that is only for a moment before it crashes.

I tried most of the common fixes as updated drivers, video card, reinstall Adobe Flash Player, uninstall applications useless, but nothing worked so far.

I'm really frustrated by this and can not think of a solution. Please help me with this. Thank you for your time.

Kind regards
SA

Hello Syed_Asif

Try these steps and check if the YouTube video freezes between steps, so we can say that it has helped solve the problem.

Step 1:
I understand that you have updated your drivers, but I suggest you go to Device Manager, located in your video card. Uninstall the driver, download the latest version of the driver and reinstall it.

Step 2:
Clear your "cache" of all the 'temporary internet files', 'cookies '.
and 'history '. If you are using Internet Explorer, perform the following steps:

The KB Article ID: 260897 - How to remove the content of the Internet temporary files folder
http://support.Microsoft.com/kb/260897

 

Step 3:
Run SFC/scannow to see if you have corrupted system files.
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannow

This will check for any violation of the integrity and repair any damaged operating system files.

Restart your system

Step 4:

Run the chkdsk command: (you can do this step at night because depending on the size of your drive, it may take some time to complete.
1 disable any security software before you attempt to upgrade or do a clean install.
2. make sure that your computer is updated (devices and applications)
3. disconnect all external devices before installing.
4. check your hard disk for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.

Step 5:
Defragment you the system
To defragment your hard drive

  1. Open Disk Defragmenter by clicking the start . In the search box, type and then Disk Defragmenter in the list of results, click Disk Defragmenter.

  2. Under the current state, select the disk to defragment.

  3. To determine whether the disk should be defragmented or not, click Analyze disk. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    Once Windows is finished analyzing the disk, you can check the percentage of disk fragmentation in the column was last run. If the number is greater than 10%, you must defragment the drive.

  4. Click on defragment disk. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Disk Defragmenter may take a few minutes to a few hours at the end, depending on the size and the degree of fragmentation of your hard drive. You can still use your computer during the defragmentation process.

Let us know if the measures have contributed to your question.

Sincerely,

Marilyn

Tags: Windows

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    It is a problem less than bad sectors. If you get these errors, you must test the drive using the drive manufacturers test utility.

    Model Hitachi HTS543232A7A384 ATA Device

    IBM - Hitachi Drive Fitness Test 4.16

    http://www.MajorGeeks.com/files/details/ibm_hitachi_drive_fitness_test.html

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