Computer hangs on the installation of the Windows updates

I was out of town for two weeks.  On my return, I turned on my laptop and downloaded Wondos 27 updates and started to install. However, when he started to install the update # 26 he hung up. It was like that for three hours. I turned off the computer and restarted. He said "starting windows" and then returned to say "Windows is installing update 26 27.» If please do not turn off the power or turn off the computer. !!! It's as if he's stuck in some kind of loop. How should I address this problem so the computer will start and not get hung up again? My computer operating system is Windows 7 Vista Premium edition.

kbp944f

Hi kbp944f,

Step 1: Disconnect all external devices (printers, scanner, USB(universal serial bus) readers, etc...) Except the keyboard and mouse, then check if it makes a difference.

Step 2: Start the computer in last good Configuration on the known (LKGC). To do this, follow the steps below:

Access the Advanced Boot menu options by turning on your computer and pressing the F8 key continuously beforeWindows begins. Boot advanced options, select the menu LKGC

Startup options (including safe mode)
http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

Using the last good known Configuration
http://Windows.Microsoft.com/en-us/Windows7/using-last-known-good-configuration

Check if the computer boots to the desktop and let me know

If the problem persists,

Step 3: Try to startup repair

Access the preinstalled recovery options on your computer > when the computer restarts press F8> on the screen Advanced Startup Options > optionSelect fix you computer >

Click the first option to perform the Startup Repair

(1) the Startup Repair:- Startup Repair is a Windows Recovery tool that can fix certain problems, such as missing or damaged system files, that might preventWindows to start properly.

Access system recovery options. Please see the steps mentioned in the link below
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

Let me know if it works or you need help

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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