Computer hangs until the e-mail sent by using Outlook Express

I can't use my computer until I have send an email via Outlook Express.  The mouse can click on things on my desktop, but nothing is open until an email is sent.

From the Start button, the cursor flashes on Internet and e-mail but does not come to rest.  When Outlook Express is started, my Inbox restores the oldest email rather than the last email and I can't scroll down until an email is sent.

Once an email is sent, all is well in my computer and I can use my desktop icons, click on things in my Inbox, etc..

This has happened for the past two months.  Any ideas or suggestions?

I have installed the malware and spyware, run scans with an AVG scan.  Malicious program detected the following...

You have a LOT more work to do!

NB: If you had no installed anti-virus application or subscription has expired * when the machine was first infected * and/or your subscription has expired since and/or the machine is not kept fully corrected in Windows Update, don't waste your time with any of the following: Format & reinstall Windows.  A repair install won't help!

Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software).
https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

Also available via the homepage of Support of consumer safety: https://consumersecuritysupport.microsoft.com/

Otherwise...

1. see if you can download/run the MSRT tool manually: http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not analysis FAST!  You may need to download the MSRT on an uninfected machine and then transfer the MRT. EXE to the infected machine and rename it to SCAN. EXE before running it.

2A. WinXP-online Windows Live Safety Center scanner 'Protection' (only!) in Mode safe mode with networking, if necessary:http://onecare.live.com/site/en-us/center/howsafe.htm

2B. Vista or Win7-online this scanner instead: http://onecare.live.com/site/en-us/center/whatsnew.htm

3. now post the logs required in a forum appropriate for support by an expert in the field. DON'T SKIP THIS STEP!

I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.phpand http://aumha.net/viewforum.php?f=30

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

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    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.

    If you have not then bak copies of your dbx files in the Recycle Bin:

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    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently.

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    I read the posts in this forum even on users not using only not OE. I use OE, but I want to choose if and when compacting messages...

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  • How can I change the spelling in English only on outlook express

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    [More discussion: http://pschmid.net/blog/2006/11/13/80]

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  • Whenever I restart my computer, my account to outlook express email is going to remove my itself. So I have to configure an email account, once again, when using outlook express.

    Original title: outlook express

    Whenever I restart my computer, my account to outlook express email is going to remove my itself. So I have to configure an e-mail account again when using outlook express, please tell me how to solve this problem.

    Hello

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    2. have you made changes on the computer recently?

    Method 1.
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    a. to do this, click Start, click programs, accessories principally made, right click Guest and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
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    http://support.Microsoft.com/kb/310747

    Method 2.
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    http://support.Microsoft.com/kb/279783

    How to copy data from a corrupted to a new profile in Windows XP user profile
    http://support.Microsoft.com/kb/811151

    How to recover damaged Windows XP user profile
    http://support.Microsoft.com/kb/555473

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