Computer HP pavilion dv6500 laptop does not read or play media, error code 31

I have hp pavilion dv6500 laptop, - my dvd do not read or play - I went to Device Manager and opened it and it says the drivers required for this device-code 31.le how to fix it, please

* original title - adapter #4-31 the code *.

http://support.Microsoft.com/kb/982116/en-AU

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/GP/cd_dvd_drive_problems

See if the information above solves the problem.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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