Computer is hacked and infected with the virus

Original title: * address email is removed from the privacy *.

Ago on my pc which I did not authorize .and they put users reprogram the files on my pc, including spyware. maleware.Trojan virusesother questions like they controll the pc .notme I treid norton distance help and everything I can to be the true owner of the hackeoseproff tesional until now I couldn't .are those proffesional pirates .i m just orerydinary don't Guy not abig turned why give me all the stingy computery use m pcthanxy

Hello

Thanks for posting your question in the Microsoft Community forums.

I see from the description of the problem, your computer has been hacked and that the computer is infected with the virus.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

To fix this, I may need more information:
1. when exactly this problem?
2 is that all browsing the Internet?
3. do you receive any error messages?
4. what exactly you mean by "notme I treid Norton remote help and everything I can to be the true owner of the hackeoseproff tesional?

I suggest you scan the computer antivirus using the Microsoft Safety Scanner.


Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.


The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

Check out the link for more information.

Scams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx#victim

Let us know the status of the issue after you perform the troubleshooting steps. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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    --------------------------------------------------------

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    Hello

    Your system is infected with the virus, update your Mcafee and run a full scan of the system in safe mode. You can also try to download Anti-malware http://www.malwarebytes.org/ and scan your system in safe mode.

    To start your computer in safe mode, you must press the F8 key before the windows screen is loaded (time between the BIOS screen disappears and before you get the windows screen).

    Once you get your system clean everything in safe mode, restart your computer, should be all good.

    I hope this helps.

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