Computer laptop Pavilion dv6-7135nr - router wireless no longer works

I get a red X on the internet icon and my router is no longer will recognize all the networks. I called my ISP and my Belkin router manufacturer.  So I went out and rough a new Net Gear router. It still does not.  I called Net Gear, and they think it is my wireless card?

Is it possible to determine with certainty if it's a hardware problem?

Maybe I need to download a driver?

Is there a WiFi switch on my laptop?

I have to configure my new router?  I'm hoping to use my Belkin router, if it's just a driver problem, so I can pick up the new router and get my money back.

What are some first steps to take?  If you need more information, please let me know.   Thank you!

HP Envy m7 running Windows 10.

Thank you for your response, however, I've done some more research on my own and my keyboard like on/off switch.  It is the f12 key, which has this symbol ((i)).   I guess I accidentally typed on it not wireless. I typed it and the light turned blue and all is well again. Such a small simple thing that solved my problem. I'll try to find the button solved after this announcement.

Thank you.

Tags: Notebooks

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