computer laptop Sony vaio S - series VPCS133GN, operating system windows 7 Professional (64 bit) genune, these days, my pen drives are not installation and opening

I use a computer laptop sony vaio S - series VPCS133GN operating system windows 7 Professional (64 bit) genune, last few days my pen drives are not installation and opening. Kindly help me.

Best regards

A.C. Dutta

Hi Johanna,.

Thanks for posting your query in Microsoft Community.

I understand that you can not use the USB in Windows 7.

I imagine the inconvenience that you are experiencing. I will definitely help you with this

1. you get any error message?

2 have you tried using different USB ports?

3. any other USB key works on the computer in question?

4. do the USB works on any other computer?

5 have had any changes made to the computer before the show?

Please follow the methods.

Method 1:

Run the Microsoft fixit for the link.

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/en-us

Method 2:

As all devices have same also have USB device associated drivers. Appropriate sometimes drivers not detected after initial installation so reinstalling the drivers can fix the problems.

You can check after uninstalling and reinstalling USB drivers if you are able to connect. You can disconnect all USB devices and then perform the following steps:

(a) click Startand then click Control Panel.

(b) click system and Maintenance, click System, and then click Device Manager.

(c) Note if the control panel is in Classic view, double-click Systemand then click on Device Manager.

(d) If you are prompted for an administrator password or a confirmation, type the password, or click allow.

(e) in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".
Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

(f) repeat step 2 to uninstall all items under 'USB Bus controllers'.

Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

We would be more than happy to help you if the steps above did not solve the problem.

Tags: Windows

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