Computer laptop (Vista) does not take account any new working USB external hard drive

Hello, I'm under the latest version of Windows Vista Edition Home Premium on a Dell XPS M1210 and spin in the problems with the connection of my second USB external hard drive. In other words, when I plug the drive (a Seagate expansion 1 TB), nothing happens. Literally nothing, no notification of installation of the driver, no sound is played stating that the system recognized the device, no new entry in post working or disk management. I connected this drive on another computer running Windows 7 and it worked without a problem, so I do not suspect the problem to lie in the hard drive, but with my computer. My other external hard drive USB, a Maxtor Basics Portable 250 GB, works perfectly, but there more than two years. I bought the 1 TB Seagate as a backup and an upgrade, but I plan to go back now that there is nothing more than a big black Clipboard with a green LED clear too much room. What can I do about it?

Hello
 
Most likely, there is not enough power for the USB port of your machine to the external device do recognize. As a test I would have you test the issue on another USB plug.
 
I recommend you contact you either OEM (Original Equipment Manufacturer) or the manufacturer of the motherboard if it is a machine of casting House and get the latest chipset drivers for your motherboard.
 
Updated a hardware driver that is not working properly
 
Aziz Nadeem - Microsoft technical support.

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Tags: Windows

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