COMPUTER LAPTOP WON'T POWER ON WHEN I PUT THE BATTERY

I have a laptop HP PAVILION DM1 and don't know why is my battery does not work with my laptop.  Everytie I put it in the laptop computer shutsdown. I'm using the power of the AC adapter / CC always connect... but I want to bring my laptop outdoors... Please help me guys thanks a lot

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blulytman wrote:

When I turn on the LED color is white...

Please deliver me by providing answers to my previous questions.

Have you tried using the UEFI PC Diagnostics component test for the battery?

Press the power button and immediately press the ESC key to access the boot menu. In the boot menu, press F2 to invoke him lying Diagnostics. Choose the test component, and then click battery. If the battery of test run used, the battery may have failed.  If you plug the power adapter with the battery and battery, and he needs a charge, the led color should change to amber in most HP laptops. If it is not the case, either the battery or the motherboard has failed. There is a test of component systemboard which is part of the Diagnostics UEFI component tests. I suggest that you perform this test. It can be done without the battery installed.

Tags: Notebooks

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