Computer laptop xps dell (redirect) 13

I borrowed my laptop granddaughters and the touchpad does not work, the mouse works fine. What could be the problem. Thank you

Hi Sandy1109,

Maybe it's that your granddaughter disabled the touchpad settings.

Please repost this in the laptop computer forum help.

http://en.community.Dell.com/support-forums/laptop/f/3518

Tags: Dell Products

Similar Questions

  • I use a computer laptop xps 15 in which I want to use my computer laptop wi - fi as a bt hotspot it gives me error that Microsoft hosted network is not available

    Dell xps 15 laptop with windows 7 Home premium 64-bit
    processor Intel core i5 2.30 GHz

    Hello tejashande,

    Thank you for the question!

    It is disheartening to know that have problems you with the computer laptop wi - fi. As I understand it, you get an error that Microsoft hosted network is not available when you use the computer laptop wi - fi as a hotspot.

    I need to ask you some questions to help you best.

    1. What is the exact error message related to networks hosted?

    2. is it works much earlier?

    Download and install the Wireless driver from the link below and check.

    http://en.community.Dell.com/TechCenter/enterprise-client/w/wiki/3854.XPS-15-l521x-Windows-7-driver-cab.aspx

    Answer to us if you are having problems with a Wi - fi connection or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

    Good day!

    Hope this information helps.

  • Printing a Web page to a .pdf or .xps file generates a file but it is empty. How can I fix it? I have Firefox 40.0 on a new computer laptop for Windows 10

    When I print a Web page to a .pdf or .xps file, it creates a new file, but file Explorer says it's 0 KB in size. These .pdf files will open, but they are white - the only thing that appears is the outline of a page, without anything in the outline. When I print an .xps file, File Explorer shows that it contains 0 KB. When I try to open it, I get a message saying that the XPS Viewer cannot open the file. These things just started for me a few days after I installed Firefox 40.0 on a new computer laptop of Toshiba Satellite with 10 Home Windows operating system. I have the latest version of Flash Player (in fact, I just tried redownloading and reinstalling the current version; that does not solve the problem). I tried to change the format by default to print to .pdf file, but that has not solved the problem. I contacted the chat Windows support site; They told me that it was not a Windows problem. Is this a Firefox problem? If so, you can tell me how to solve the problem, please?

    Thank you
    ssavage

    First of all, try to disable the extensions to see if that helps this, then try safe mode.

  • Blue "C0000142 dll initiallization failed" error message - windows vista on the computer laptop inspiron 1525 Dell.

    Blue "C0000142 dll initiallization failed" error message - windows vista on the computer laptop inspiron 1525 Dell.  I tried all system tools and I get nothing and the only point of system restore in the restore SP1 update. not the best at the command line and even worse to system32 please help I need the laptop in return

    Hello

    1. when exactly you get this error message?

    2 are you able to boot into the office after getting this error on blue screen?

    3. don't you make changes to the computer until the problem occurred?

    I suggest you to follow the steps below and check if it helps.

    Method 1: Try to start your system in safe mode and check if the same problem occurs.

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Method 2 : If the question does not exist in Mode safe mode then try to put your computer in a clean boot state.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Method 3: If the problem persists, then try to run the Startup Repair tool.

    Startup Repair is a Windows Vista recovery tool that can fix certain problems, such as system files missing or damaged that may prevent Windows from starting correctly. When you run the Startup Repair, it scans your computer for the problem and then tries to fix it so that your computer can start correctly.

    Startup Repair: http://windows.microsoft.com/en-US/windows-vista/Startup-Repair-frequently-asked-questions

    Hope this information is useful.

  • How can I activate bluetooth for computer laptop dell vostro1510?

    How can I activate bluetooth for computer laptop dell vostro1510?

    http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

    "How to set up a Bluetooth connection.

    Read the info on the link above.

    See you soon.

    Mick Murphy - Microsoft partner

  • (Redirected) received a defective laptop and Dell is not to honor the warranty, even if they cease of me they will-7 months and counting

    I bought a laptop from Dell 7 months ago and the fan does not work so he's attended more than 100 * C the first time I turned it and since then it did not work properly. I bought for work and were not able to use it. After 5 months of countless phone calls and emails their escalation Department has finally decided to send me a replacement - it was 2 months ago. I have no computer and Dell has thousands. My experience has been so stressful. I can lose my job because I'm not able to do the contracts that I took on. Sometimes, I was on the phone - be transferred from one agent to another for more than 2 hours, and then they cut me. Does anyone have any suggestions? Better Business Bureau? I'm typing this on my old desk as my laptop $ 1000 is unusable except as a frisbee. I would never recommend anyone buying a Dell - unless you have money to throw away. Worst experience of this kind ever. I bought a base coat of Columbia, which had a design flaw, and they were replaced by a coat with a value of 4 X which was my first purchase. They told me that they never "downgrade". Not so with Dell - they wanted to send me a refurbished computer. So frustrating - which can be fact-nothing!

    Hi Crteachermom,

    I'm sorry that you have problems with your laptop.

    Please repost this in the Forum to help customer care.

    http://en.community.Dell.com/support-forums/customercare/

  • Can ' t find bluetooth device for online install on my computer laptop inspiron 1525 Dell. "

    can ' t find device bluetooth on line to install on my computer laptop inspiron 1525 Dell '.

    Original title: driver missing

    Go to the website of the manufacturer:

    Drivers from the manufacturer: Dell

    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  • My Dell 9400 Inspiron computer laptop under Win. 8.1 boots to a black screen.

    My Dell 9400 Inspiron computer laptop under Win. 8.1 boots to a black screen. I have to press the power button 2-3 times before it will start to the lock screen, so I can connect.

    What can I do to fix this?

    Karen Osborn

    Hi Karen,.

    For a better understanding of the issue, I would need more information on your side.

    1. Do you have an error message when you start the computer?
    2. Did you the latest changes on the computer before this problem?

    This problem might have occurred because of these reasons:

    1. due to conflicts between external devices.

    2. due to conflicts between the third-party applications.

    Try the steps listed here and see if it helps:

    Method 1:
    I suggest to unplug all external devices connected to the computer except the mouse and keyboard. Check if it helps.

    Method 2:
    If the problem persists, I suggest you to download and install all Windows updates available including the optional updates and check if it helps. You can also download and install the latest device drivers for all devices on the computer and check if it helps.

    Method 3:
    If the problem persists, I suggest to start the computer using safe mode and check if the problem occurs or not. If this isn't the case, the value of the computer in a clean boot state and check if that helps.

    Step 1:
    I suggest you to return the item to start the computer in Mode safe.

    Start settings for Windows (including safe mode)

    Step 2:
    If the issue happen not in Mode without failure, perform a clean boot and check.

    Setting the system in a clean boot state will help you determine if third-party applications or startup items are causing the problem.

    How to perform a clean boot for a problem in Windows

    Note: After the clean boot troubleshooting steps, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

    Hope this information helps. Answer the post with an up-to-date issue report to help you further.

  • Windows XPS computer laptop who don't return of touchscreen will switch to use the keyboard as a normal laptop.

    I have a laptop XPS windows on Windows 8 with a touch screen, I have two problems.

    The first problem is that I can't understand how to go back to using the touchpad and mouse on the surface of my laptop to use the touchscreen, making it more difficult to navigate in my laptop I can not directly click etc.

    The second problem is that when I flip my round screen to use the laptop as a Tablet, I can't get it to produce a portrait view and not a landscape that is bad for watching movies and annoying when browsing websites.

    Help to one or two questions would be appreciated, thanks.

    Hello

    Thanks for posting your query on the Microsoft Community.

    If I understand correctly, you want to return to use touchpad and mouse and also have problems with the display as well.

    This issue may have caused due to recent changes to your laptop.

    I need some information to move forward.

    1. What is the model of your laptop?
    2. Have you tried the troubleshooting steps to resolve this problem?

    I suggest you to install the latest drivers for the touchpad and display adapters.

    Check the following link below.

    http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

    I hope this helps. Please let us know the results. We will be happy to help you further.

  • Audio laptop XPS 14 stopped working (perhaps due to Windows updates?)

    I have a laptop XPS 14, I bought one a few months ago (June 2013).  It is currently running Windows 7 Home Premium.  Last Tuesday (8/13), I installed the latest round of Windows updates. Restarted my computer after installation. Everything seemed fine. However, the next day when I then booted up my machine, there was no noise. The sound icon in the system tray, but had a red 'X' and if I tried to open the sound controls, there was no option to do anything, just "no audio device is installed."

    Thinking that there was some conflict or problem with one of the updates, I did a system restore to before the updates were installed. When my computer started after restoring, my sound is back. I then tried to reinstall updates, a little at a time, restarting after each installation.  After each installation and reboot, I still had sound. Then I shut down my computer. However, the next time I booted up, the noise was gone again.

    At this point, I downloaded the driver (RealTek audio) sound of the website of Dell and reinstalled my audio driver. After the reinstallation, my sound worked again... UNTIL THE NEXT TIME I BOOTED MY MACHINE OFF IT.

    Then... Reinstall the driver solves the problem, but only temporarily and at the next start upward, the pilot seems to be missing/no reused (it seems that maybe Windows using / trying to use the Intel driver instead, but this driver is for my HDMI port).  I also note that this first time I booted up (the day after you initially install Windows updates), I also had a dialog box saying that the Dell Quickset program (which I believe is the "Dell Audio" controller) does not start/run correctly (and, if I remember correctly, was running in compatibility mode?).

    Someone at - it else seen/heard of / has encountered this problem?  I contacted Dell with cat, and the technician told me that my driver reinstall should solve the problem (although I already told him that I had done this and what he * didn't * fixed). The only other suggestions I got Dell were 1) to navigate to the Microsoft page to diagnose problems of audio playback (which is not a bad thing) and 2) to create a new user account (which seems unlikely to help, since the problem occurred before I even log in as user).

    If the new motherboard arrived and when the technician open my machine right away, he saw a problem with the former - a piece of restraint was partially broken, apparently to create a connection wrong tightened with a cable that was part of the sound.  After replacing the MB we had some beep code problems (memory needed to be reinstalled, battery CMOS should be taken out and put back in), but since this has been settled, everything seems to work. : I cross my fingers that no other issues arise:

  • I use a computer laptop gateway t-series and have problems with driver installation

    Original title: driver installation problems

    I was running a computer laptop gateway t-series that has windows vista installed. I uninstalled vista and installed xp pro on a disc borrowed from a friend.i did not know at the time where the drivers must be installed separately. Not only that, reinstall drive was from dell. my friend has a dell computer. the xp installation went well but I don't know how to proceed with the installation of the required drivers. you have any suggestions on what I can do?

    Hi Speete66,

    ·         What is the exact model of the laptop?

    Visit this link to download the drivers for Gateway Laptop:

     

    http://support.gateway.com/support/drivers/ddaStepMain.asp

    You can also see the following article in the Microsoft Knowledge Base for more information about hardware device drivers:

    How to manage devices in Windows XP

    http://support.Microsoft.com/kb/283658

     

    Information about the hardware devices for Windows XP drivers

    http://support.Microsoft.com/kb/319908

    Let us know if this information useful.

  • Restore my laptop to dell factory settings

    I'M TRYING TO RESTORE MY LAPTOP TO DELL FACTORY IMAGE RESTORE. HE IS BACK TO FUNCTIONING STATE WHEN I BOUGHT IT NEW. IF YOU COULD HELP ME I WOULD BE REALLY GRATEFUL. Thank you

    original title: I'M trying to RESTORE MY LAPTOP to DELL FACTORY IMAGE RESTORE. HE IS BACK TO FUNCTIONING STATE WHEN I BOUGHT IT NEW. IF YOU COULD HELP ME I WOULD BE REALLY GRATEFUL. Thank you

    http://support.Dell.com/

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set; If you don't haver a recovery Partition.

    You should have a DVD or a recovery Partition...

    Normally, they do this for a cost of $ small.

    If you have problems with it, contact Dell.

    Dell recovery options:

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

    Above is Dell to reinstall Vista from the DVD on your computer.

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

    And that way if you have a recovery partition on your hard drive.

    See you soon

    Mick Murphy - Microsoft partner

  • I can not connect to my computer laptop bios password said diagnosis is illegal LENGTH

    I have a dell inspiron 1501 and cannot start, computer laptop in any mode, which can make, bed illegal length of password of bios error code.

    Hello

    your question has been answered in your other thread in the link below

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/i-cant-log-on-to-my-Dell-Inspiron-1501-error-code/53b7ebed-21b2-43BD-B8DF-e96fe3a5675c

    Here is the content of the response;

    I'm sorry, but the strategy of microsoft in these forums is that without assistance will be given about lost or forgotten passwords

    read the policy at the link below

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

    _______________________________________________________

    Contact Dell technical support on BIOS passwords

    http://support.Dell.com/

    or ask in the Forums of Dell Support

    http://en.community.Dell.com/support-forums/default.aspx

  • How to fix my computer laptop vaio to restart so I can get to the login screen my sceen is the Windows Boot Manager screen, and I don't have a disk so how can I solve this without disc

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use it.

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

    There is no Vista free download legal available.

    http://eSupport.Sony.com/Perl/select-System.pl?PRODTYPE=1, 24,26,66,9,70,5,72

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their way of doing recovery disk/s.

    Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    Save all data, because it will be lost during a clean installation.

    See you soon.

    Mick Murphy - Microsoft partner

  • Cleaning my computer laptop everything

    If I want to remove everything off my laptop or most of the stuff and just start the day, I bought it with Microsoft stuff on it, but nothing else... I can do this? Is this possible? System Restore will only return 2 weeks? Can I restore the system from like 6 months ago?

    System Restore will not take this back to what you want it to be.
    And it has kept only so many Restore Points can be, depending on the amount of space is allocated for it.

    If you want it to be how it was when you bought it, you do a restore to the factory settings. :

    How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their way of doing recovery disk/s.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    Save all data, because it will be lost during a clean installation.

    See you soon.

    Mick Murphy - Microsoft partner

Maybe you are looking for

  • How can I remove a thunderbird email address

    I've looked everywhere & to cancel or delete old email addresses created

  • Missing motherboard for Portege 3110 CT cable

    Hi everyone and apologize for my bad English. I have a very old laptop Toshiba Portege 3110CT, but the cable between the motherboard and the plate with USB and audio connector is missing. Could you help me? If anyone has the plan or the photo of this

  • How often I need update BIOS Equium L20-264?

    Hello How many times have you need update the bios on L20 - 264? and what he achieve by doing this? Last update I was in summer.

  • Red files FCPX 10.2.2 error

    I deleted the files of time after making a short film and decided to add music later and although the calendar was that here, there's a red alert in the viewer screen, I restored the Time Machine files and now the clips show once again. However, my q

  • COMPAC PRESARIO CQ 57: MISSING WEBCAM

    Preinstalled HP compac presario cq 57, webcam windows 10 (from 7) missing, now have webcam 7 installed, not the same smaller image size and not the effects menu. How can I reinstall? NO TRACE SHOWN ON THE SEARCH, IS POSSIBLE FOR HP TO TAKE CONTROL OF