computer not recognizing the cd/dvd.

MY HP computer do not recognize cd/dvd = when I go to Device Manager and double-click Properties it says Error loading driver (error code 19)-
I have windows vista home edition/i tried to go to the Device Manager and on some suggestionn those of the United Nations since the CDROM
then re booted.
It shows in Device Manager - but always watch - sign and sign - yellow
without change and the same message as above
Help, please

Hello
 
1. have you made changes on the computer recently?
 
The unit will not work properly if the driver is damaged or can not load the Windows generic driver. To resolve this problem, try running Microsoft Fixez_ the. Visit the following link to download the fix it: http://support.microsoft.com/gp/hardware_device_problems
 
You can also run this fix if the still lingering question and check the result: http://support.microsoft.com/kb/314060
 
If the problem persists, then please contact the manufacturer of the system for more support.
http://h20000.www2.hp.com/bizsupport/TechSupport/ContactHP.jsp?
 
I hope this helps.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

Similar Questions

  • Satellite A30-514: BIOS is not recognizing the CD/DVD or HARD drive

    Hi I'm having a little trouble with my Toshiba Satellite A30 friends. The hard drive died recently, and the cd tray was damaged.
    I found an exact replacement unit and we have a new hard drive, but the Bios is not recognizing the hard drive or Cd/DVD unit.

    I installed Windows Me via my own laptop and boot from the hard drive of the computer's hard disk, but it still does not recognize the DVD even if Windows does, and it is fully operational.

    This prevents me to install windows XP, the operating system it is. If anyone can help, I'd be much obliged, too, I flashed the bios with V1.80.

    Hello

    It is the first time I heard about this issue. The Bios doesn't recognize the drive but Windows is possible use it t.
    Why suggest that peut t BIOS recognizes the drive? Is it not possible to boot from the drive?
    Check if the IDE controller is enabled and the Boot section. The CD/DVD drive should be selected and activated.

  • Computer does not recognize the CD/DVD drive

    For these last days, my computer does not recognize the CD/DVD drive.  I have tried everything - publishers of registry, check the physical connections inside the computer, the system restore and install Fix - It programs.  However, the computer does not recognize this drive.  I also wonder if it is a hardware problem.  The light on the drive is a constant in green, and does not have the Open button.  And when I use the bent-paper-clip-in-the-little-hole and can open the drive, it will not read the disc.  Please advise...

    I fixed my problem with the BIOS operating system & not recognizing not not my DVD player to reinvest the solder on the motherboard.  You can find instructions on how to do it here: http://www.computerrepairtips.net/how-to-reflow-a-laptop-motherboard/

    There was a little crazy with my video drivers when I started first, but everything works after resetting the BIOS by default.

  • Satellite C series does not recognize the CD/DVD drive

    Hello

    I have about a week he did something wrong and now my laptop recognize my CD-Rom drive.
    I guess I accidentally deleted the driver but I'm not sure of (I'm not a computer expert).
    What now? Someone has an idea?

    Thank you!

    Carina

    + The message was edited: translated by Google Translator.

    Hello

    I guess that you do not see the CD/DVD drive in MY computer area.
    Right?

    I think I can help you
    First go to Device Manager and search for CD/DVD drive.
    Select this device and delete it from the list.

    Now, open the registry (type regedit in the search) and remove the filters above and below to the following registry key:
    HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet\Control \Class \{4D36E965-E325-11CE-BFC1-08002BE10318}

    The similar solution is located on the Microsoft page:
    http://support.Microsoft.com/kb/314060

  • Dell Inspiron 17R does not recognize the cd/dvd drive

    I have a laptop Dell Inspiron 17R and sometimes it does not recognize the cd/dvd drive!

    I tried to update the drivers with the system after the update, Dell detects the cd/dvd drive appeared in my computer and in Device Manager, but after 20 minutes, there was no. Any suggestions how to solve this problem?

    Thanks in advance!

    Hello

    See if that helps you.

    There is a "Fix - it" Microsoft for your problem on this link

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    If above doesn't fix it, continue with the help of Microsoft:

    http://support.Microsoft.com/kb/982116/en-us

    See you soon.

  • Merger of not recognizing the CD.

    Try to install Myst end Of The Ages CD and Fusion does not recognize the CD, even if the Fusion CD parameters are on auto detect...  This happens periodically, Fusion will recognize one CD and not another.

    If you have selected the option button "specify the physical CD/DVD drive:" and chose the name of CD/DVD in the list box and the Connected box is checked then Windows does not see the CD/DVD you looked in Device Manager in Windows to see if there are flags on all devices specifically the CD/DVD?

    If so, take a look at: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs

  • Satellite C650 - 1 CT does not recognize the CD/DVD

    Hello

    I currently have a problem with my model Toshiba C650 - 1 CT (PSC08E-03M001EN) satellite. The laptop does not recognize the CD/DVD and a check in the "Device Manager", said a damaged device driver!

    Now, my problem is that I searched on the internet and also on the websites of Toshiba for the right driver, but no use. The device (DVD) opctical no not also appears in the list of devices 'removable '.

    System details:

    Satellite C650-1 CT PSC08E-03M001EN
    OS: Windows 7 64-bit
    Place/country: United Kingdom

    Assistance in finding the right driver or advice how to solve the problem will be highly appreciated.

    Thank you
    Lamin

    Post edited by: jammehkunda

    As first step try please remove the optical disc drive from Device Manager and restart your laptop.
    After doing this review please the Device Manager and let us know if the problem persists.

  • Satellite 1900 (PS192E) - does not recognize the CD/DVD

    Hey all,.

    I just bought a Toshiba Satellite 1900 (PS192E) and place an old 20 GB HDD from an old laptop.

    When I boot, the screen is in VGA 16 color mode, it recognizes the DVD player, but does not recognize the CD/DVD when inserted. I tried to install and run the utility "driver robot" Toshibas, but the display is such that I see all of the screen to start the search.

    If there is someone out there who could give me some advice, I would be extremely grateful.

    Thank you very much

    James

    Hello

    OK, you have installed the disk HARD of another laptop but too format the HARD drive? I mean if the HARD drive performed from another laptop, you need to reinstall Windows because now you have other hardware installed.
    What version of Windows is it?

    If you want to install a driver for the graphics card go into Device Manager and select Update driver.

  • my dvd burner can not read the cd/DVD, but it can write the DVD. Any help would be appreciated.

    my dvd burner can not read the cd/DVD drive, even when I put the dvd bootable windows it does not read, but it can write DVD. Any help would be appreciated.

    Hi shaikhsabir,

    Fix It at this link should solve the problem of not being able to read CD/DVD.

    Let us know if that helps.

  • How to copy a file on my computer, not to the cloud?

    How to copy a file on my computer, not to the cloud?

    Hello

    If you have opened a PDF file from a cloud storage and use CTRL + S, and then he will save the file back to cloud only. In this case, if you want to save the file on the cloud, as well as on your desktop then.

    Start by using CTRL + S to save the file to the cloud

    then SHIFT + CTRL + S to save the file locally on your machine (will get a save dialog box under)

    Thank you

    Abhishek

  • DVD drive on the new computer not recognized

    Hi can someone help.

    My computer did an automatic update at the weekend and now the DVD shows also not recognized.
    I thought about uninstalling and reinstalling would do it.
    Now, I can not reinstall so am without a dvd player on my all-in-one which I desperately need.
    Help!
    Any help would be appreciated
    Thank you

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Fix for CD/DVD drive missing:

    http://support.Microsoft.com/kb/982116

  • How to restart with the recovery CD, when the CD player is not recognizing any cd/dvd?

    How do I restart my Toshiba laptop [Vista Home Premium SP2]

    with my recovery CD / else, what CD drive isn't grateful no matter what CD / DVD.

    I tried to restore any of the other points, but no date is available before sept2010.

    Ferris

    Hello

    To get started with a Windows disc set 1 boot on CD/DVD order.

    / Settings (BIOS/CMOS) often F2 as you start then look at screen - 1 place the CD/DVD
    in the boot order (remember later). F12 on most Toshiba computers also allows you
    to set the order of boot for a start.

    Restore points are only usually return 2 weeks or less and backup or repair methods are needed
    After this period. Restore points only reset the system functions and backup any programs or
    data.

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Equium A60: BIOS does not recognize the CD-DVD-ROM

    Hi, the CD-DVD-device is not recognized by my Equium A60. It has worked fine for over a year, but now, even if the machine is running and the light comes on and goes off, it is not recognized by the computer.
    It is not in my computer, nor in the list of hardware devices. When you start the computer, the BIOS don't recocgnize it or.

    It seems that it is a hardware problem... Any idea?

    Thank you

    The device appears in the device as an unknown Manager? If the drive is not displayed in Windows Explorer, that the method on this page may help http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

    Try it!

  • Windows does not recognize the cd/dvd on my compaq b1900

    After windows xp with sp2 and sp3 update, I have no cd/DVGW. Every now and then an automatic update will happen and this works up to that I restart the computer any ideas on fixing this

    Hi LeighWilloughby,

    You can follow this link & check if the problem persists:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Note:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the following article: 322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows.

    Hope the helps of information.

  • Windows vista Manager or the device does not recognize the cd/dvd drive

    I have windows vista and it is not recognize my cd/dvd drive. When I click on my local drive (c :)) and recovery hp (d) shows up, I checked my device manager and nothing shows here either for my cd/dvd drive, so I checked the cable but it looks fine.) checked the files of the upper and lower register, but that fact so I just bought a dvd burner external made by polaroid that is USB2.0 and supposed to be plug-and-play, but when I connect it nothing happens nothing. the power turns on two cd players and the disc starts to spin but it stops after 15 seconds and I get nothing. I am confused and don't know what to try. Please help thanks. so I tried to use the running microsoft dvd set and the message I said 'dvd cd drive not detected '.

    I tried these steps with no luck

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Hello mike salinas.

    1. you have any third-party burning software installed on your computer?

    2. have you checked if the external CD drive works on another computer?

    I suggest that you check if your internal CD-ROM drive is detected in the BIOS.

    Usually, you must press a key (for example, F2, F12, DEL, ESC) or a key combination whenever you turn on your computer, but before I get to the BIOS to start Windows. Check to see if there is the CD/DVD drive in the BIOS.

    You can see the article for more information about the BIOS:

    http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions

    Regarding the external CD/DVD drive, I suggest you see if it works on another computer.

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Maybe you are looking for

  • Why sierra unlocking allowed to use the Apple Watch as a key?

    I do not understand why they have restricted sierra unlock just the watch. my iPhone is always in my shirt pocket and I unlock it with my fingerprint as I do with my ipad pro. The phone is used every day with apple pay so close communication is not a

  • Solve problems through satellite S1900-203 - CPU

    Hi guys,. I had trouble with my old Toshiba Satellite 1900 and I followed the instructions found on the web to solve: [http://blog.myspace.com/index.cfm?fuseaction=blog.view&friendID=47737756&b logID = 189326100] I think that the main problem was the

  • Upgrading processor G460

    I am wanting to upgrade an i3 i5 or i7. Is this possible and what I have to look to the extent where the type of socket? I'm having a hard time finding the laptop processors and I can't find even what i5 or i7 socket type, I need.

  • How to install windows 7 in windows pre-installed 8 hp Clubhouse 15-B001EE

    How to install windows 7 in windows pre-installed 8 hp Clubhouse 15-B001EE She asked first on a pilot So I removed the harddesk and installed windows 8 on the other PC. When I returned the harddest computer and just when to start loading windows it g

  • Message 'there is a problem with the Windows Installer package

    I have Vista 64-bit Service pack 2 On my computer HP ProtectSmart Hard Drive Protection has stopped working... .it shows such as the disabled and 'activate' is grey. I went to HP to download the new version.  It downloaded, but then to install I got