computer saying this is not a geniune product and I work in reduced functionality. Why?
Can't access my departure screen, computer says this isn't a genuine product and I work in reduced functionality. Why?
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and run - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
Run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
Tags: Windows
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My computer says "drive does not have the ability to access this service" when I am trying to connect and to convert a JPEG to PDF. That's the only reason I pay for access to Adobe Reader...
Why used it allow me to do this? I have done several times before.
Hi tinas,.
Looks like you may be using an earlier version of the player, which now is no longer able to access the services Cloud of Document PDF. Please visit: Error Message: "Drive doesn't have the ability to access this service."
You can download the most recent version, CD player, of https://get.adobe.com/reader.
Best,
Sara
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I bought my laptop with microsoft office 2010 is installed. I restored my laptop to factory settings, the product key sticker is faded so I used jellybean keyfinder to get it. While the re-activation of it Microsoft office said "this is not a valid product key Office...". »
What should I do to make it work again?Please note that if you use the Windows 7 product key located on the certificate of authenticity attached to your system label, this will not work, it is only for Windows 7. You need a product key Office 2010. Also using the value default key OEM SLP for Windows 7 does not work with Office 2010
If your computer comes with a trial version of Office, you need to get a trial key or buy a full license:
Trial license:
http://Office.Microsoft.com/en-us/try/
Full license:
http://support.Microsoft.com/kb/823570
Get the key;
http://Office.Microsoft.com/en-us/buy/redir/XT101874326.aspx?CTT=5&origin=HA101847520
If you purchased Office 2010 and get no valid product key error to refer the article mentioned below:
http://support.Microsoft.com/kb/2002262
Frequently asked questions about Office Activation Wizard and about features in Office 2010 and Office 2007 programs view programs
http://support.Microsoft.com/kb/927921
Error message when you start an Office application after installing a suite Office: "invalid product key".
http://support.Microsoft.com/kb/836178
If you have a trial version of Office 2010 that came with your computer, try to uninstall it first:
Run the patch tool mentioned in the article below to uninstall Office 2010:
http://support.Microsoft.com/kb/290301
Download a trial version of Office 2010 that corresponds with the edition that you purchased and convert it to a version full:
Trial license:
http://Office.Microsoft.com/en-us/try/
See the link on how to convert a trial version of a suite full Office 2010 or program to a commercial version: -.
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I rented a movie in HD and my computer says it will not play on one of my screens because it is not HDCP. What should I do?
any suggestions?
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I signed up for the basic acrobat reader conversion program, but he won't let me not convert PDF to Word. I looked at troubleshooting tips and how advice but after I connect it just says this is not supported and directs me back to register for the conversion program. I would rather talk to someone, but I can't find a phone number or the option for a cat. I have a PC. Any help would be appreciated.
Hi dianar30180588,
Try to use the service to export to PDF Online https://cloud.acrobat.com/exportpdf
Kind regards
Nicos -
When I try to open CompuServe, which I used for several years on Firefox, a screen appears saying: this isn't a trusted site and it wont let me.
Here's what's on the screen that appears when I try to open CompuServe and AOL CompuServe of owner:
___________________________________________________________
This connection is Untrusted
You asked Firefox to connect safely to my.screenname.aol.com, but we cannot confirm that your connection is secure.
Normally, when you try to connect safely, sites will present a reliable identification to prove that you're in the right place. However, the identity of this site cannot be verified.
_____________________________________________________________There was a security of Firefox auto update on Friday, August 7, 2015 after which this problem started to occur. On my other computer, I use very often and on which I also use Firefox, I can easily open CompuServe.
You allowed the information to be included in the details of your system more when you posted. Look to the right of your original post, where it is said more details of the system.
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Original title: no dvd
I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer
Hi Lesliestones,
· Did you do any change on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: I suggest refer you to the article in the Microsoft Knowledge Base and check if it helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Method 2: You can run the fixit and check if it works.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
I hope this helps.
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I installed Adobe elements 12 update to 6 items. I need to use the save for Web function, but it is grayed. I tried to reinstall 12 items three times where it was missing something, but this has not solved the problem and enemy Save Web feature is always gray on. How can I get this feature too much work. I contacted the home and they have happened to you. I have 20 minutes to make a customers web work and if I don't work (about £500). Please advise/help.
You are on the Expert tab in the editor?
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Trying to download my newly purchased Adobe Photoshop elements 14, after clicking on int o 'my account' and 'My orders', the installation guide tells me to click on the order for more information on the product and which works fine as well. However, the next step where I press the download button is not possible, because the download button is not there... What should do? Also when I press the "see the recent downloads" and the error message is displayed.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Pavilion series 2100 p6: my computer says "operating system not found" Please help me
I tried to reset my pc because my computer is very slow so I tried, during the reset there were times when he could not reset so I continued to do and then a message showed "an operating system not found. Try disconnecting all drives that do not contain an operating system". Please help me. I really don't much about computers. And I also had windows 10
Hello;
Let me welcome you on the HP forums!
According to the page of the product HP for your PC, it came not with preinstalled Win10. THIS means that you have done the upgrade to Win10.While Microsoft says there is no risk in the upgrade of Win10, because they allow you to believe that you can always return to your BONES and the original installation program within 30 days, the ugly fact of the matter is that the Win10 GoBack feature turned out to be unreliable - and when she fails, she can let machines in a State corrupted - that does not always happen , but it happens often enough to be a problem and you will get no warning beforehand that he goes to the trash your PC!
If this is not enough, the Win10 upgrade is known, in some cases, corrupt partition recovery stored by the OEM that built the original machine. It's pretty much guarantee that no HP recovery will work.The problem you mentioned is usually due to one of two basic problems:
(1) defective hard drive
(2) damaged/missing bootloader files
As to the first, please follow the instructions in this link to test your hard drive: http://support.hp.com/us-en/document/c00439024
If that confirms that your drive has failed, then you will need to replace it. Please report back if this is the case.
As for the second, you need access to a PC for this phase of work in order to create the necessary support to fix your PC boot loader.
Once you have that, please download and create the Win10 installation media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
Note that when you download and build install media, the default tool corresponding to what is already installed on your PC (as in home for the House, and 64-bit to 64 - bit). While you CAN change these settings, are NOT. If you do, the media that results will be different and will force you to enter a NEW product code.
Boot from the media that you have created and follow the instructions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html
You will need to go to the Advanced Options screen and click on startup repair. You will probably need to run Startup Repair three times for him to fix all the boot loader.
Once completed, your PC should start OK.Good luck
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I tried to print from my laptop, a HP Pavilion G7, and nothing happened I went in devices and saw an error message on the PC icon. He showed me the yellow exclamation point and says driver is unavailable and driver error. The icon of the printer showed it's OK with the green check mark. I am an older person with not much technical experience and would appreciate any help on how to solve this problem with the drivers. Thanks for any help you can provide.
Paul
Hi @doowop47 ,
Thank you for your query.
I'm not sure if it is a printer problem or a problem of computer as you said that the error is on the PC icon not the icon of the printer.
Unfortunately, I was unable to locate your model of laptop Pavilion G7 since the number you provided. This link should help with that.How can I find my model number or product number?
Were there any recent changes?
You did all your Windows updates?
Have you tried to run the HP Support Assistant to help with the updates from HP.
If it worked before you tried to do a restore to a date well known?
You can also try a Refresh Your PC to solve problems (Windows 8)
If it is a printer problem, and it is not an HP printer, it would be preferable for you to post in the constructor for the instance of printers.
If it's an HP printer, please provide your exact name and model.
Good luck!
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I recently bought an accelerator of ssd for my computer, and it bugs a few times so I have to remove and then some of my files have been corrupted, so I uninstalled a few programs, when I reinstalled them this error, im using 64 - bit, and I used to play this game in w / the ssd accelerator.now I can not, I tried to check my device manager and it does not load tried to use cmd and same error message appears, "the version of the file...". "Please help me. How can I solve this problem? I tried dxdiag too, back then when I use 64-bit it works normally, now it doesn't.
I tried to do it in safe mode so I can use sfc/scannow, but safe mode is stuck at loading.
Hello
1. What is the exact error message you get?
2 did you a recent software or changes to the material on the computer?
Method 1:
I suggest you to run the checker system files scan as an administrator and a Coachman.
(a) click on Start
(b) type CMD on the Start Search bar
(c) in the list, right-click on CMD , and then click run as administrator.
(d) a new DOS window opens.
e) Type sfc / scannow
http://support.Microsoft.com/kb/929833
Method 2:
If the problem persists, you can start the computer in a clean boot state. Clean boot helps eliminate software conflicts.
This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.
Hope this helps and let us know if you need more assistance.
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Computer, saying: I have not installed print spooler
Recently, I uninstalled my Dell all-in - One Printer to my computer tries to clear up space on it, and I have a Brother MFC-295CN printer, fax, scanner, copier installed on my computer. But now, since I uninstalled the Dell printer, it tells me that I have no print spooler installed on my computer. Why? And how can I solve this problem? Help, please!
Hello
Follow these methods and see if they help.
Method 1:
Reset the print spooler files
To do this, start in safe mode.
Step 1:
Start in safe mode.
Step 2:Delete the spooler files.
After you start your computer in safe mode successfully, you can delete and restore the system print spooler files.
a. go to the C: drive and navigate to the directory "Windows\System32\Spool".
b. open records 'printers '. It may be necessary show hidden files to see these folders and files.View: Show hidden files.
c. remove all content in them.
d. once the files have been deleted, restart your computer and boot into standard mode.The print spooler files will be reset and the errors should no longer appear.
Method 2:
Uninstall and reinstall the software and drivers for printer.
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Hello
One of my partners in New York has just e-mailed me to say that when he went on our site www.101BusinessInsights.info a huge banner appeared on his say screen "not a trusted and legitimate site that businesses have confidence in Firefox"
Please can you advise why this is so and what can be done to make sure this does not happen.
Cordially, André Jankowitz
General manager, Business Insights Group
Zurich, Switzerland
+ 41 44 58 63 101
[email protected]
[email protected]http://www.101businessinsights.info/ loads very well.
https://www.101businessinsights.info/ , this is what appears as non-reliable. Read the Technical Details to see what is the problem = the certificate used is not valid for this field.
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I am running Xp Sp2 and about a month, there are, I tried updating to SP3 (new) and it sends my computer fits in. It keeps just reboot and reboot (SP3 has always done this has my computer since its release). I had to do a cover of the plant to return to the place where he could start normally but now Windows does not update anything. I go to Windows Update, it goes through the motions of checking to see if everything is legitimate, click the express button and gives me "the website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. [Error number: 0x8024400A] After going through the links provided and find no solution the last link sent me here. So why can't update Windows?
Hi kriplurr,
Thank you for keeping us posted about the State of the question.I'm glad you are able to run the updates.You can download the Windows Installer under the following link and check.Windows Installer 3.1 v2 (3.1.4000.2435) is availableOr you can download it directly at the following link.(a) click on the above link.(b) click Download next to WindowsInstaller-KB893803-v2 - x 86-.exe(c) install and check.Hope this information helps.
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