computer says HP hp printer is offline but it is not

Tells me to turn on the printer, but its already on Wi - Fi and works

Hello

Uninstall and reinstall your printer using the right drivers and installation on the HP Web site information.

And there are some troubleshooting steps for her there too.

HP website for your printer: http://support.hp.com/ie-en/drivers

Or you can also ask in the Forums of HP's Support if the problem persists.

http://h30434.www3.HP.com/PSG/

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This can also help you:

"Solve printer problems.

In the upper right corner, select your operating system from the menu drop-down.

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-XP&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

See you soon.

Tags: Windows

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