Computer says printer not connected
Hi-
I use a HP Photosmart C4280 and run OSX 10.9.4. My computer always tells me that the printer is not connected (I checked the power and the USB connection and both are good). When I go to add the printer in system preferences no choices appear. Can I/how can I reinstall the printer driver?
Hello amemoliand welcome to the Forums of HP, I hope you enjoy your experience!
I see that you have connectivity problems. I would like to help.
I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.
Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.
I also run your Apple updates: OS x: Mac App Store apps and OS X update
After the updates, I recommend you time the printer using this document on v10.9 OS X Mavericks: installing and using the printer on a Mac.
Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!
Tags: HP Printers
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