Computer stops after the installation of security update KB2393802

I'm 'rebuild' an old computer Gateway E-4600, to give via a local social agency.

OS is XP Home, and the product ID of the COA is valid.

I'm writing this, I'm in the middle of the 3rd attempt to get all of the updates to install * without * preventing the closure of the computer.  Each facility has given me minor differences in available updates, but I was not sufficiently detailed records of what was suggested to be more precise in these differences.    I'll know better here on out!   Laughing out loud

I didn't know that a problem existed in the judgment until I was almost done with the first reconstruction, which included the installation of the software.

During the reconstructions of the second and third, I largely used the system restore to isolate any problem and found the following:

KB 2393802 for Windows security update prevents the computer from closing with the closure of the XP Start Menu or Task Manager.  The only way I found to stop it is to hold the power button on or unplug the computer.  I don't actually unplug the unit, but that obviously has to work!   Laughing out loud

More interesting still, the article refers to Intel and AMD graphics cards, and this computer has a graphics card from NVIDIA GeForce2 MX/MX 400 (via Belarc Advisor).

I'm still trying to find an answer online, but nothing so far.

I can't give this with this problem :-(

I would like to know the answer to one or both of the following questions:

  1. Why Windows/Microsoft Update tells me to install an update for a graphics card that is not installed in the computer?
  2. How can I prevent Windows/Microsoft Update listing and want to install the update that is as a manual or automatic installation install?

Thoughts and suggestions?

Yes, I'm still 'watching' this thread.

My answer 11 - Aug 31 is still standing.

Hi, PA Bear.

Hallelujah, it's fixed!    : grin:

While working with the technical support of MS, I discovered by chance that the computer turns with KB2393802 installed if the computer is disconnected from the internet.   AKA, unplug the Ethernet cable from the computer.

Finally, I started to wonder if the question can be hardware and not software.

So I started picking at glitter and for me, it means generally try the easiest to accomplish the solution first.   Laughing out loud

It was a replacement of the CMOS battery, but that didn't work.  I really didn't think he would, but hey, it was the best thing to do.

I was going to swap hard drives, with a new installation of Home or Pro, but then I realized that it was still easier to swap the Ethernet card.

I deleted the Linksys card (the latest version of the driver is already installed) system drew the card and dug an old map SMC EZENET of the pile of junk.  (Who doesn't have a lot of junk!   LOL) went scrounging for a driver online and got that installed, then used the device to update manager the driver, and the rest is history.

I shut down the computer at least 10 times since (I kept a detailed log and when I hit 7 successful stops I stopped making new entries) and it worked fine every time.

This could be something to the file in memory banks trivia!    Laughing out loud

Thanks for the help and suggestions.

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    {0C0A3666-30C9-11D0-8F20-00805F2CD064}

    [once] - the server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} is not registered with DCOM within the required time.

    [once] - unable to start a DCOM Server: {0228576F-6E6C-4E1A-B175-0E46A316AFE2}. The error:

    "Access denied."

    Happened at the start of this command:

    C:\windows\ehome\ehmsas.exe-integration

    [time] - TCP/IP has reached the security limit imposed on the number of simultaneous TCP connect attempts.

    "[once] - the system restore filter encountered the unexpected error ' 0xC000007F ' while processing the file 'ARestore.exe' on the volume 'HarddiskVolume3 '. He stopped monitoring the volume.

    [tonight for the first time] - DCOM got error "the service cannot be started, either because it is disabled or because it has no enabled devices associated with" try to start the service ntmssvc with arguments "-Service" to start the server:

    {D61A27C6-8F53-11D0-BFA0-00A024151983}

    Around the same time, the system began to experience 'stops' for lack of better. We'll be reinforcement along as usual... and the system fan will be instantly and the mouse (and computer, et al.) stops at halfway or middle-click! The hard disk activity stopped responding. Any transition happening on the screen stops middle of transition. The shift and caps lock numlock keys on wireless keyboard stop working. Waiting for system to recover is futile (waited all night on two occasions). He died during a print job, the printer is wireless so she would probably go until everything has been has been printed before stopping.

    Have little time and resources to play games... but being unemployed also limits of capacity to replace the system (not to mention the displacement of thousands and thousands of data files and reinstall hundreds of installed programs).

    Just uninstall all of these updates safe?

    Thank you

    Jim

    Hi Jim,.

    The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet forums.

    Hope the helps of information.

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