Computer stuck on log off screen
My computer screen is stuck on the screen that says: "disconnect...". "It is on this screen for a few days. Whenever I turn on my computer, it shows this screen. My cursor/mouse does not appear. What can I do?
My computer screen is stuck on the screen that says: "disconnect...". "It is on this screen for a few days. Whenever I turn on my computer, it shows this screen. My cursor/mouse does not appear. What can I do?
Hey MMKeller
1st thing to try is a restoration of the system in safe mode
http://www.windowsvistauserguide.com/system_restore.htm
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If that does not read this information
the link below is how to download and get a vista disk startup repair, which you can start from the
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below
http://www.bleepingcomputer.com/tutorials/tutorial148.html
to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start
It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu
Change boot order it do dvd drive 1st in the boot order
Walter, the time zone traveller
Tags: Windows
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Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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Hi PCUserPro,
Thanks for posting in the Microsoft community!
Did you make any changes before the show?
What is the model number of the computer?
Perform a clean boot and check.
Put your boot system helps determine if third-party applications or startup items are causing the problem.
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
Clean boot
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http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
I would ask to look you at the link below that you might find useful.
Blocked on the HP invent boot menu computer
See also: computer stuck on the first screen
Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.
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You can try the troubleshooting provided in the link below steps to fix the problem.
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