computer will not wake up from sleep or hybernation HP Dv9000

Hi, I have a laptop HP Dv9000 which came into hybernation mode and I can't wake him up.  I tried restarting several times, with and without the battery installed, press the power button, try control alt del and other things without success.  Any ideas?  The laptop is also under Vista.

Thank you.

Hi jagarner,

1. what happens when you restart the laptop?

2. are you able to see the computer manufacturer's logo when you try to restart the laptop?

I suggest that you do power off the laptop and check.

(a) turn off the laptop and then remove the battery.

(b) do not connect the main power, press and hold the power button for 20 seconds to discharge static electricity.

(c) then reconnect the battery and start the laptop

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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