computer Windows 8.1 reset to factory settings... How can I reinstall my membership adobe programs?

I recenty reset my laptop Hp Envy 8.1 to factory settings due to a virus encryption file running.

How can I reinstall my (photoshop and illustrator) affiliate programs

My adobe account led me to no response

Any help would be appreciated

Andrew Rutherford

Panicked 2nd year student architecture

Make sure that you signed creative cloud using valid e-mail IDS.

When you launch the applications and the first window opens, click on the option of this software license and the connection.

If the request serial number application, follow the procedure below:

1) go to C:\Windows\System32\drivers\etc and locate the file named ""host " inside the folder etc."

Copy 2) guests of the file on the desktop and even open with Notepad.

(3) entries to delete present inside the hosts file as Adobe 127.0.0.1 activate.adobe.com... etc

(4) copy and paste the Hosts file back to folder 'Etc.

Be sure to select the option "Replace" when prompted.

Then launch of the CC apps that requires serial number and verify.

Note: If the hosts file has no entries from Adobe, you can try the steps below:

Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

Type below command and press the enter"" key.

AppData

Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file opm.db.

Then launch of the CC apps that requires serial number and verify.

Tags: Adobe

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