Computer Windows Vista does not recognize the USB mouse

Original title: does not recognize usb devices... Im trying to use the mouse... got a new mouse... still does not recognize it

worked but stopped, got a new mouse and still does not recognize it. I really need it... help please

Hello


1. do you get an error message?
2. would either not detected other USB devices in the same port?

Method 1: perform the steps in the article mentioned below and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Method 2: run the Fixit and see if the problem is resolved.
http://support.Microsoft.com/mats/hardware_device_problems/en-us
 
Method 3: update the chipset drivers and see if the problem occurs.
Note: you must contact the manufacturer of the computer to update the chipset driver.

Hope this information helps.

Tags: Windows

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