Computer Windows XP detects not * all * critical updates or high priority

Hello

I am and have been, problems with a computer Windows XP here at work that does not detect critical updates either Windows Update or Microsoft Update.  In fact, the only update that is currently available to me is one for Silverlight.  I also checked that no update is currently hidden.  In addition, when checking "Add/Remove Programs" when you select the check box 'Show updates', that an update installed is listed: Security Update for Windows XP (KB923786).

I should also mention that I don't get any errors whatsoever in the analysis of updates; simply, the updates are not listed as being available for me to install.  It's almost as if he thinks that I have already installed.

This computer running Windows XP SP3 and Internet Explorer 6 installed (Internet Explorer 7 or 8 is not an update available) I have not tried to install IE7 manually although I can try soon (if you think it can solve my problem).

Here's what I've tried:
I tried to reinstall the Windows Update Agent using the command: windowsupdateagent30 - x 86 .exe /wuforce
I tried to reset the Windows Update components using the tool 'Fix It' of this article (I did not all the steps manually): http://support.microsoft.com/kb/971058

This is the last release of my file WindowsUpdate.log last time I tried to search for updates:

2010-01-27 10:45:34:484 468 a6c Misc = logging initialized (build: 7.4.7600.226, tz:-0800) =.
2010-01-27 10:45:34:484 468 a6c Misc = process: C:\Program may Explorer\iexplore.exe
2010-01-27 10:45:34:484 468 a6c Misc = Module: C:\WINDOWS\system32\wuapi.dll
2010-01-27 10:45:34:484 468 a6c COMAPI - COMAPI: IUpdateServiceManager::AddService -.
2010-01-27 10:45:34:484 468 a6c COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
2010-01-27 10:45:34:484 468 a6c COMAPI - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2010-01-27 10:45:34:500 1080 61 c Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2010-01-27 10:45:34:500 1080 61 ch. Misc Microsoft signed: Yes
The service properties of DtaStor update 2010-01-27 10:45:34:500 2160 874: registered with AU service is {7971F918-A847-4430-9279-4A52D1EFE18D}
2010-01-27 10:45:34:500 468 a6c COMAPI - added service, URL = http://update.microsoft.com/microsoftupdate/
2010-01-27 10:45:34:500 468 a6c COMAPI - COMAPI: IUpdateServiceManager::RegisterServiceWithAU -.
2010-01-27 10:45:34:500 468 a6c COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
2010-01-27 10:45:34:515 468 a6c Misc = logging initialized (build: 7.4.7600.226, tz:-0800) =.
2010-01-27 10:45:34:515 468 a6c Misc = process: C:\Program may Explorer\iexplore.exe
2010-01-27 10:45:34:515 468 a6c Misc = Module: C:\WINDOWS\system32\muweb.dll
2010-01-27 10:45:34:515 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-27 10:45:34:546 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:34:750 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-27 10:45:34:765 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:34:765 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2010-01-27 10:45:34:765 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:34:859 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2010-01-27 10:45:34:859 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:265 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2010-01-27 10:45:35:265 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:265 468 a6c Setup * configuration: check if it is necessary to update *.
2010-01-27 10:45:35:265 468 a6c Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2010-01-27 10:45:35:265 468 a6c installation NOT required for the C:\WINDOWS\system32\wuweb.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:265 468 a6c Setup * IsUpdateRequired = No
2010-01-27 10:45:35:265 468 a6c Misc = logging initialized (build: 7.4.7600.226, tz:-0800) =.
2010-01-27 10:45:35:265 468 a6c Misc = process: C:\Program may Explorer\iexplore.exe
2010-01-27 10:45:35:265 468 a6c Misc = Module: C:\WINDOWS\system32\wuweb.dll
2010-01-27 10:45:35:265 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-27 10:45:35:281 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:359 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-27 10:45:35:359 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:359 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2010-01-27 10:45:35:359 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:453 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2010-01-27 10:45:35:453 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:453 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2010-01-27 10:45:35:453 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:609 468 a6c Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2010-01-27 10:45:35:625 468 a6c Misc Microsoft signed: Yes
2010-01-27 10:45:35:625 468 a6c Setup * configuration: check if it is necessary to update *.
2010-01-27 10:45:35:625 468 a6c Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\cdm.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wuapi.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wuapi.dll.mui update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for C:\WINDOWS\system32\wuauclt.exe update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wuaucpl.cpl update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wuaucpl.cpl.mui update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wuaueng.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wuaueng.dll.mui update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wucltui.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wucltui.dll.mui update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wups.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c installation NOT required for the C:\WINDOWS\system32\wups2.dll update: target = 7.4.7600.226, required version 7.4.7600.226 = version
2010-01-27 10:45:35:625 468 a6c Setup * IsUpdateRequired = No
2010-01-27 10:45:37:765 468 a6c COMAPI-
2010-01-27 10:45:37:765 468 a6c COMAPI - START - COMAPI: search [ClientId = MicrosoftUpdate]
2010-01-27 10:45:37:765 468 a6c COMAPI-
2010-01-27 10:45:37:765 1080 63C Agent *.
2010-01-27 10:45:37:765 468 a6c COMAPI<-- submitted="" --="" comapi:="" search="" [clientid="">
2010-01-27 10:45:37:781 1080 63C Agent * START * Agent: finding updates [CallerId = MicrosoftUpdate] of
2010-01-27 10:45:37:781 1080 63C Agent *.
2010-01-27 10:45:37:781 1080 63C Agent * Online = Yes; Ignore download priority = No
2010-01-27 10:45:37:781 1080 63C Agent * criteria = "IsInstalled = 0 and IsHidden = 0".
2010-01-27 10:45:37:781 1080 63C Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
2010-01-27 10:45:37:781 1080 63C Agent * scope of search = {Machine}
2010-01-27 10:45:37:781 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-27 10:45:37:781 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:37:875 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-27 10:45:37:875 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:37:875 1080 63C Agent looking for updates auth cab for 7971f918-a847-4430-9279-4a52d1efe18d to http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab service
2010-01-27 10:45:37:875 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2010-01-27 10:45:37:875 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:38:031 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2010-01-27 10:45:38:031 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:38:031 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2010-01-27 10:45:38:031 1080 63 c. Misc Microsoft signed: Yes
The service properties of DtaStor update 2010-01-27 10:45:38:031 2160 874: registered with AU service is {7971F918-A847-4430-9279-4A52D1EFE18D}
2010-01-27 10:45:38:156 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-01-27 10:45:38:171 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:38:203 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-01-27 10:45:38:218 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:38:218 1080 63 c PT +++ PT: Synchronizing server updates +++
2010-01-27 10:45:38:218 1080 63 c PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, URL of the server = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2010-01-27 10:45:40:296 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-01-27 10:45:40:296 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:40:343 1080 63C Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-01-27 10:45:40:343 1080 63 c. Misc Microsoft signed: Yes
2010-01-27 10:45:40:359 1080 63 c PT +++ PT: synchronizing extended update info +++
2010-01-27 10:45:40:359 1080 63 c PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, URL of the server = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2010-01-27 10:45:40:781 1080 63C Agent update {B22FF8ED-582A-4380-9C6D-79FA20B29609}.101 is cut out because of the possible replacement
2010-01-27 10:45:40:781 1080 63C Agent update {87C66D63-B877-4A92-9DE9-FEF73A4BA530}.100 is cut out because of the possible replacement
2010-01-27 10:45:40:781 1080 63C Agent update {870866B2-C082-4DF6-8E15-B2E44D033FEB}.100 is cut out because of the possible replacement
2010-01-27 10:45:40:781 1080 63C Agent * updated added {BA218E08-07BB-4AD8-B5F4-3BE7831CA617}.100 to search result
2010-01-27 10:45:40:781 1080 63C Agent * updates found 1 and 54 categories in the search. evaluated Appl. rules of 530 of the 653 deployment of entities
2010-01-27 10:45:40:781 1080 63C Agent *.
2010-01-27 10:45:40:781 1080 63C Agent * END * Agent: finding updates [CallerId = MicrosoftUpdate] of
2010-01-27 10:45:40:781 1080 63C Agent *.
2010-01-27 10:45:40:796 468 d90 COMAPI > COMAPI - RECOVERY -: search [ClientId = MicrosoftUpdate]
2010-01-27 10:45:40:796 468 d90 COMAPI - updates found = 1
2010-01-27 10:45:40:796 468 d90 COMAPI-
2010-01-27 10:45:40:796 468 d90 COMAPI - END--COMAPI: search [ClientId = MicrosoftUpdate]
2010-01-27 10:45:40:796 468 d90 COMAPI-
2010-01-27 10:45:40:796 468 a6c COMAPI-
2010-01-27 10:45:40:796 468 a6c COMAPI - START - COMAPI: search [ClientId = MicrosoftUpdate]
2010-01-27 10:45:40:796 468 a6c COMAPI-
2010-01-27 10:45:40:812 468 a6c COMAPI<-- submitted="" --="" comapi:="" search="" [clientid="">
2010-01-27 10:45:40:812 1080 63C Agent *.
2010-01-27 10:45:40:812 1080 63C Agent * START * Agent: finding updates [CallerId = MicrosoftUpdate] of
2010-01-27 10:45:40:812 1080 63C Agent *.
2010-01-27 10:45:40:812 1080 63C Agent * Online = No; Ignore download priority = No
2010-01-27 10:45:40:812 1080 63C Agent * criteria = "IsInstalled = 0 and IsHidden = 1".
2010-01-27 10:45:40:812 1080 63C Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
2010-01-27 10:45:40:812 1080 63C Agent * scope of search = {Machine}
2010-01-27 10:45:41:171 1080 63C Agent * found 0 updates day and 54 categories in the search. rules apply evaluated 147 of deployed 653 entities
2010-01-27 10:45:41:171 1080 63C Agent *.
2010-01-27 10:45:41:171 1080 63C Agent * END * Agent: finding updates [CallerId = MicrosoftUpdate] of
2010-01-27 10:45:41:171 1080 63C Agent *.
2010-01-27 10:45:41:187 468 d90 COMAPI > COMAPI - RECOVERY -: search [ClientId = MicrosoftUpdate]
2010-01-27 10:45:41:187 468 d90 COMAPI - updates found = 0
2010-01-27 10:45:41:187 468 d90 COMAPI-
2010-01-27 10:45:41:187 468 d90 COMAPI - END--COMAPI: search [ClientId = MicrosoftUpdate]
2010-01-27 10:45:41:187 468 d90 COMAPI-
2010-01-27 10:45:45:781 1080 63C report REPORT EVENT: {C5218E70-D22F-4009-82CC-226A9D6D8440} 2010-01-27 10:45:40:781 - 0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate success software sync Windows Update Client detected 1 updates successfully.

4. from Winver: Version 5.1 (Build 2600.xpsp.080413 - 2111: Service Pack 3)

As I suspected, the computer has a (very early) beta of SP3 installed. Uninstall, reboot twice, and then install Windows XP SP3 Final [1] & restart twice again.

WinXP SP3 - read all the prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/Windows-XP-SP3-read-all-prerequisites-for-a-successful-installation.aspx

Then go to http://windowsupdate.microsoft.com . Select CUSTOM and scan | Install all updates critical security available (only); Follow all the instructions. Subsequently, another CUSTOM scan to make sure that you have not missed any.

Tip: Do NOT install IE8 via Windows Update! Just 'hide' for now, please. (Believe me).

========================================
[1] HOW to get a computer running WinXP SP2 fully patched
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

NB: You can skip step 4 in the link above.

Tags: Windows

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    1. which antivirus program is installed on the computer?
    2. don't you make changes to the computer before the show?

    Usually, you get this error during the installation of the software updates. If Microsoft found some problems in the digital signature of the update is when you usually get this error.

    Method 1: I suggest you run the utility of Windows Update and see if that helps.
    Windows Update Troubleshooter

    Method 2: I suggest you to scan SFC. The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions. When the analysis is complete, the System File Checker tool indicates whether integrity violations were found. If integrity violations are detected, the System File Checker tool difficulty integrity violations. See the following article about how to proceed.

    Use the System File Checker tool to repair missing or corrupted system files

    http://support.Microsoft.com/kb/929833

    See also the link: Problems with installing updates
    http://Windows.Microsoft.com/en-CA/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

    I hope this helps. Let us know if you have other problems with Windows in the future.

  • Windows 8 is not able to update after update to 8.1

    I have a Sony Vaio laptop all in one office, i5processor, svj202 13cxw, 750 GB Hdd and 4 GB of ddr3 ram memory, which came with a stock of windows 8.

    I've updated to 8.1 windows when they are available.

    I got errors and my video driver continued to plant, so I did a system update,

    (where it UN-installs all programs I installed, but keeps all my personal documents).

    This brought me to windows 8, not the 8.1 which I was previously on.

    Then my computer would not start because of the bootloader windows losing a file, cause of grub 2, if

    I then did a System Restore ( option in mode Assist based computers Sony laptop/desktop computers).

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    but when I try to Update windows, it just stays on, the download of updates to 99, but nothing does ever download.

    I then used Update utility Troubleshooting window, which displays 3 errors, Microsoft where 2 say where fixed and the other

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    I then ran CMD in administrator mode, typed in [sfc/scannow], without square brackets, and it came with.

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    I just want to go back to windows 8.1 and windows not in store and I said, he used up all of my updates are processed.

    Please help me and if I re - install Windows 8 entirely on my own, Download load an iso and reformat and reinstall, how I can activate when

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    They claim that it is a software problem, not hardware.  They do not provide that reinstall all the software that I am available and trying to talk on the phone

    was a headache.  Please help if possible or just reply that you don't know what to do and I'll continue my work until I have understand something.

    Here's what I got after I ran Microsoft Windows Update troubleshooting utility:

    Problems found
    Search for the missing or corrupt
    files
    Check
    for missing or corrupted files
    Detected
    Fix missing or corrupt files
    Completed
    Windows Update error code
    0 x 80070057(2014-03-09-T-01_51_39P)
    Windows
    Update error 0 x 80070057(2014-03-09-T-01_51_39P)
    Fixed
    Store data to reset Windows Update
    Completed
    Recent installation problems
    updates
    Problems
    installation of recent updates
    Fixed
    Fix Windows Update
    Completed
    Potential problems that have been verified
    Environment of Windows Update
    the variables are incorrect
    Windows
    Environment variable update are incorrect
    There is no question
    Some security settings are

    missing or changed
    Some
    security settings are missing or have been modified
    There is no question
    Registration for the service is missing or damaged
    Service

    registration is missing or damaged
    There is no question
    Windows Update Services are not running
    Windows
    Update Services are not running
    There is no question
    Encryption services components are not
    registered
    Cryptographic
    service components are not registered
    There is no question
    Problems found
    Detection
    Details
    6
    Search for the missing or corrupt
    files
    Detected
    Fix missing or corrupt files
    Completed
    Output of the SFC
    Output: Windows resource protection did not find no integrity
    These violations.
    6
    Windows Update error code
    0 x 80070057(2014-03-09-T-01_51_39P)
    Fixed
    Reset Windows Update data

    store
    Completed
    DataStoreAndWULogFiles.zip
    18.77 MB
    Name of the file: DataStoreAndWULogFiles.zip
    6
    Recent installation problems
    updates
    Fixed
    Fix Windows Update
    Completed
    Windows repair
    Update of services and
    dependencies
    Potential problems that have been verified
    Details of detection
    Windows Update environment variables
    are incorrect
    There is no question
    Some security settings are missing
    or have been changed
    There is no question
    Registration for the service is missing or
    Corrupt
    There is no question
    Windows Update services are not
    running
    There is no question
    Encryption services components

    is not registered
    There is no question
    Details of detection
    Error report
    RootCause: RC_DataStore
    Error code: 0 x 80070057
    TimeDetected: 2014-03-09-T-01: 51:39 P
    Collected files
    Name of the file: CheckSURLog.cab
    The service status
    Problem with the BITS service: the requested service has already been
    has started. More help is available by typing NET HELPMSG
    2182.
    Collection information
    Computer name: THEDARKNIGHT
    Version of Windows:
    6.2
    Architecture:
    x 64
    Time:
    Sunday, March 9, 2014 01:50:24
    PM
    Publisher details
    Background Intelligent Transfer Service
    Find and solve problems that
    can prevent work background downloads
    Package version:
    1.2.1.20131113
    Publisher:
    Microsoft Corporation
    Windows Update
    Find and fix problems with
    Windows Update
    Package version:
    8.1.1.20131113
    Publisher:
    Microsoft
    Corporation

    http://Windows.Microsoft.com/en-AU/Windows-8/why-can-t-find-update-store

    Why I can't update in the store?

    Although the Windows 8.1 update is downloaded and installed from the store, your Windows PC needs updates, 2871389 KB and KB 2917499, until Windows 8.1 is available in the store.

    or

    You must refresh the content in the store.

  • How to import Windows some but not all the photos on my iPad Photo Gallery

    I have 50 photos on my ipad that are not duplicated on the Windows Photo Gallery. I want to transfer these 50 only.

    Plugin your Apple iPad!

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    I closed my computer with windows 7 and it was downloading some updates, and then he stopped. After closing, I tried to erase any power left in my shooting off the power system and pressing the button of power supply but I forgot the turn the power off and I started the computer, then I immediately shut down the computer. He did get to any screen startup. I turn on the computer and it would not start. The light on the monitor did not any signal and led on hard drive and then went away. Now the computer will not boot even in bios. I remove the cmos battery and put it again to reset the bios, but not luck. I don't have a recovery CD because it is a system of pre-build by HP. need help ASAP!

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  • Why is the launch of Acrobat Pro XI on new computer Windows 8 does not?

    I installed the version of Acrobat Pro XI initially purchased in 2012 (and installed on a laptop XP) on my new computer Windows 8. Installation was successful; However, at the launch of the application to open an existing document or create a new document, a window opens asking for an update of the serial number and asking to choose from one of the products on the drop-down list, then by entering the serial number.  The message on top, says "Serial number not a product not qualifying."  Well, on the one hand, Acrobat Pro XI is not on the list, so I can't select it.  Only Acrobat Standard XI and others appear.

    So, what should I do to be able to open this software on my new computer?   Thanks for any clarification.   Tried the cat, but after 30 minutes of waiting, I gave up.

    The key may be the statement "eligible product. Apparently you have an upgrade version and the application is for the SN of the previous version of Acrobat. Must be at least 9 AA.

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