Computer won't install not updates: KB974392 and KB970430

Original title: cannot install downloads

My computer will not install updates: KB974392 and KB970430, after checking the log of updates I is that he tried - unsuccessfully - to do since Jan 2012. I have installed SP3.

Any tips or suggestions are greatly appreciated.

SHoyland

Hello

Thanks for posting your query in Microsoft Community.

From the information you have provided, I understand that you are unable to install updates in Windows XP. I will certainly help you in this matter.

1. you get any error message?

2 have had any changes made to the computer before the show?

Please follow the steps from the link and check that it works very well.

Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.Microsoft.com/kb/322756

You cannot install some programs or updates

http://support.Microsoft.com/kb/822798

f you face problems more while working with Windows Mail on the Microsoft Community Forum.

Tags: Windows

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