Computer won't start not (Normal Mode or secure); Blue screens

I have a HP Pavilion DV6 Notebook PC. The other day, he crashed and gave a blue error screen. Since then, it does not start. Ive tried to boot normally and without fail, or work mode. This is the information given in the blue screen. :

Win32k.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

STOP: 0 X 00000050 (0XFFFFF901C066263C, 0 X 0000000000000000, 0XFFFFF9600006CCA3, 0 X 0000000000000005)

Win32k.sys - address FFFFF9600006CCA3 base at FFFFF96000000000, Datestamp 53c5df64

When it crashed first, I played a game, then the screen got all pixelated, then the blue screen. The computer has overheating problems, because the fan doesn't work 100%. He often stops from overheating, but I cleaned the vents out because it has not overheated since. I just want to know if anyone can tell what is the problem of the information above, or if you need more information. Because the computer does not start, I can't crash dump files. Any information is appreciated!

You can find the model with the help of this name/number:
http://support.HP.com/us-en/document/c00033108

What operating system do you use? -vista windows, 7, 8, 8.1?

You are not able to return to the configuration of the BIOS - press ESC /F10 to configure the options / F11 for recovery:
http://support.HP.com/us-en/document/bph07110

http://h10010.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c01443342

An update of Windows in August update patches is known to cause-
Go through this:
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_update/blue-screen-Stop-0x50-after-applying-update/6da4d264-02d8-458e-89e2-a78fe68766fd

Through known issue 3 & it's fix-
http://support.Microsoft.com/kb/2982791/en-us

You may need to try to uninstall these updates patches by following the procedure in the fix provided in the article (see if the updates are there in your system first).
KB2982791
KB2970228
KB2975719
KB2975331

Kind regards

Tags: Notebooks

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