Concerns about 911 (and equivalent) with WiFi calling

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• 6 sec more wifi calling problem

  Hello

  I hope someone can offer a solution for the problem I have with wifi-calling.  I would try to explain the problem.   When connected to wifi, when I get a call I hear the first notes of the ring... then stops immediately and I see 1 missed call, then on the second ring once more I heard the first note of the ring, then the phone displays 2 missed calls, that this continues with each ring until the caller hangs up.  Now, it happens not every time, but enough times to be a problem.  Initially, I contacted Apple and worked with a SR. Tech.  Apple has agreed this was a problem (I was at the Genius bar and the technician was able to experience the problem I had).  Apple has agreed to Exchange my phone.  I have install new phone, then restored my content.  Once more, I have the same problem.

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  That's the beauty of this site... we do not work for carriers, nor for the BB. So, we can be truly independent and share more that they would be allowed to share. But, keep in mind that everything we know is therefore not official (unless it is a public site, such as the database of BB KB). We are sure that we are right on these points, but being not "in it", we can't know with 100% certainty.

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  In this article, I see that may be called wifi work on models 5 c and later. AT & T tells me that they do not block this feature.

  What could stop this option to appear?  Is it not possible that my phone does not support wifi calling for some reason, such as suggested by the representative of AT & T?

  AT & T chat transcript:

  Mauricio: Your phone is not up-to-date

  Dan: Yes. Has even put in yesterday. 9.3.5, I think

  Mauricio: I see

  Mauricio: If the phone options does not show wifi calling, we cannot operate

  Mauricio: I was reading the article of the Apple

  Mauricio: The option should be there

  Dan: That's what I thought. Maybe AT & T stops to appear?

  Mauricio: oh no all Dan

  Mauricio: We cannot change the phone options

  Mauricio: If it were possible, you will see the option and trying to turn it will be a message & TT

  Dan: I saw on an att site that support is granted to the iPhone 6 and more. He did not say the 5 c, but this seems to be the case.

  Mauricio: I'm sure that the newer models available factory option, in fact I had an iphone 6 and the option was there to factory default

  Mauricio: I didn't communicate with anyone to activate

  Mauricio: in this case it might be possible that your phone does not support wifi calling for some reason any

  Mauricio: This is a free service and we do not limit it

  Dan: Maybe it's. Thanks for your help.

  Make sure that you don't actually have an iPhone 5 c

  Identify your iPhone model - Apple Support

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