CONFIGURATION of E-MAIL blackBerry Smartphones unable to put in place the mail on my blackberry bold 9700

Problem:

Cannot set up email (NOT BUSINESS)

Main menu > Configuration > "e-mail account".<-- when="" i="" click="" email="" account="" nothing="" happens,="" will="" not="" open="" up,="" in="" the="" off="" chance="" it="" does="" open="" up,="" it="" allows="" me="" to="" select="" either="" "internet="" mail="" account"="" or="" "enterprise="">

If I select the Internet e-mail account I will need to return to the Setup page, if I select company it will allow me to go to the next page. But I'm not trying to set up a corporate email account.

Support: Bell

Phone: BlackBerry Bold 9700

Troubleshooting efforts tried:

-Battery pull & learn from Sim Card

-Reset

I called technical support and it is indeed a problem with the update of the OS 6.

They sent me a link to update and now it works.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones unable to put in place the BBM

    Bought a blackberry curve 9300 with a friend and had the phone unlocked the phone and put in my sim card. Everything works except the BBM. I get the "insufficant wireless coverage or your connection to the wireless network is disabled" mean exactly? I have 100 MB of data on my plan with virgin mobile, but im unable to access my BBM, HELP PLEASE

    Hello and welcome to the community!

    All data plans are not created equal... BBM is an exclusive service of BB, requiring a subscription to a data specifically appropriate plan to activate it. If, for example, you have a "generic" data plan, then that would not activate BBM. You must have a specific BB data plan and that which is sufficient to allow BBM. But only your mobile service provider can answer the question of whether BBM should or should not work under your specific data plan.

    Good luck!

  • BlackBerry Smartphones unable to put in place emails

    In the meantime my Q10 be repaired, I discovered my old 9800 Torch. He needed release of Vodaphone and after installation of my new SIM EE, text and phone part works fine, but I cannot set up my email accounts I used originally - i.e. enter in address, then password.

    He wants me to activate my account of 'Enterprise' of info provided by my "system administrator."  But I have never had a "SA", whoever he or she is!

    How can I solve this problem?

    Thank you very much.  Apparently, the account changing need of a suitable for a Q10 for a 9800 (cope with different BB software maybe?)

  • How can I configure network server in blackberry phones smart blackBerry bold 9700

    How can I configure network server in blackberry bold 9700

    I want that my third-party applications to access the organization intranet using your organization's network.

    When I tried to change the permissions of third-party application, it shows RIMconnections, interactions, data from the user... don't allow, deny permission is there.

    How can I set thesehttp://docs.blackberry.com/en/smartphone_users/deliverables/23895/Third_party_application_connection...

    Yes, if you read the link you posted, these settings are for OS6 and higher devices.

    Not for OS5 and you're on OS5.

  • BlackBerry Smartphones how GPS Blackberry Bold 9700 works in India?

    Hello
    3 years ago, I bought a Blackberry Bold 9700 (T-Mobile) in the United States with 2-year contract. While home, I pretty much used the feature of maps/GPS directions very well.

    But since I went to India at the beginning, I had the phone unlocked by T-Mobile. After his arrival in India, how can I now make the GPS works? Will be fair with an offer for the data service to the work of mobile service provider? or should I do something else in the BlackBerry phone device to make it work?

    I'm looking forward to using the GPS for the use of applications that could help me track my race (like RunKeeper... etc)

    Any help on this aspect is highly appreciated. Thank you.

    BlackBerry data plan is totally different from normal Internet data plan. It is essential requirement to the configuration of the e-mail, browse the internet or using BlackBerry Messenger.

    You can browse the Blackberry App World with this data plan and install applications. You can do without the data plan. In this case, you will need to use the Wi - Fi feature.

  • BlackBerry Bold 9700 smartphones... Stuck in the update

    My blackberry bold 9700 erased, I try to reload the operating system software, but the process would not go pass the initialization of devices. An error message will appear after saying computer not able to reconnect to the device during the operation stage multi. Please can someone help? Let me die before my phone.

    Hey Jippy,.

    Welcome to the community of BlackBerry Support Forums.

    Take a look at the following article on how to force detect the BlackBerry smartphone using the Application Loader to reload the OS

    How to force detect the BlackBerry smartphone using the Application Loader

    http://BTSC.webapps.BlackBerry.com/BTSC/KB10144

    If this does not resolve the problem that, please contact your point of purchase for warranty and repair options.

    Thank you.

  • BlackBerry Bold 9700 smartphones may not make or receive calls

    I have a blackberry bold 9700 with TMobile, who cannot make or receive calls since yesterday.  Texts and e-mail work fine and I have done a battery pull approximately five times.  When I try to make a call, it is this constant clicking, almost like a pulse of sound that comes through the phone.  I tried to call the phone my wife and her phone rings with my number, but no voice crosses.  Same problem when I receive a call, the pulse thing happens and it goes to voicemail... which of course, I can't verify.

    I had this phone during nearly two years and that has never happened before.  This just started yesterday past and no change to the phone (OS update, new application, etc.).  Someone has an idea what is the problem?

    • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
    • If it still does not work, remove and reinsert the SIM card.
    • And, if still not, go to the store of your mobile operator and get a free exchange of SIM card and check it while IN the store.
  • Record of the blackBerry bold 9700 Smartphone

    Hello

    I have recently received a blackberry bold 9700 with Virgin Media and have been informed by Virgin I need to save that they gave me the e-mail address of www.virginmedia.blackberry.com to which I tried, but it is unclear what I do?

    Why should I save it?

    I would be very grateful for any answer

    Danielle


  • Request firmware blackBerry Bold 9700 Smartphone

    Hiya, this is the first time that I buy a Blackberry phone and I am very happy. but I have read and heard that the startup time of the Bold 9700 is slow 3 minutes (average/approx.). My question is - is it true? and a future update will be able to sort out the downturn? Thank you.

    No need to double post:

    http://supportforums.BlackBerry.com/T5/BlackBerry-bold-9700-Smartphone/firmware-query/m-p/552069

  • BlackBerry Smartphones support comes to buy the new blackberry bold 9700

    Hi everyone I just bought the new blackberry bold 9700 from at & t and im paying $ 25 a month for the internet and I have the black iphone theme. I used to have the old curve and I thought I knew everything there was to know about the BlackBerry, but now I am having a problem... on my screen theres a envelope which according to him as the number 1 indicates that I have a message that has been closed, but I do not know how to open it. It is not a text or bbm message or an instant message. my phone is not related to my email, so my question is how can I find where this message is in my phone and how to open it because it is really starting to annoy me haha please help!

    Open the application "messages".  Press the 'u '.  Brings you to the last e-mail unopened.  If there is nothing in there, press the menu key and select 'View Saved messages.'  Do the same thing in there with the U key (if there is a lot.)  If it is not in the saved messages, doing the same thing again, and then select "view folder" and each search folder until find you it.

  • Unlocked blackBerry bold 9700 smartphones - problems with third party browser applications

    Hi people

    I recently unlocked Blackberry bold 9700 (At & T USA) in India and using it with vodafone.

    problem is after unlocking iam not able to see the browser. even if I try t (third party app) browser install opra mini is not installing. I want to loop through using a Wi - fi connection available in my place with recording for BIS or BES by vodafone. So please let me know if you guys have any info. also here is the list of questions:

    1. the non-visible browser / unable to install opera mini

    2 storage mode is locked and disabled.

    3. password is enabled and locked (not able to disable the password).

    Thank you

    Alwin

    [email protected]

    Use the following post to remove the policy.

    http://www.BlackBerryForums.com/rim-software/67224-remove-policy.html

    I don't know what they have done, instead, to block the pin code. However, to remove the policy most likely will give you your hotspot browser. The policy can also block the browser BIS so you will want to get rid of the policy.

    Also, make sure that you don't always have the policy.bin on your pc or it will be applied after the abduction in method 1.

  • BlackBerry Bold 9700 Smartphone is not navigation

    Please I need help. I bought blackberry bold 9700 on the Amazon website, but it does not navigate on the GSM network.
    I called my network provider (etisalat Nigeria) and the customer service told me that my phone was suspended by blackberry. They advised me to contact support technique using blackberry. Please help me. I want to enjoy my phone

    Two copies: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Bold-9700-is-not-browsing/m-p/2688359#M159577

    Hello

    Please check your other thread, one post is enough for a problem.

    Thank you

  • How Smartphones blackBerry Bold 9700 release upgrade

    Hello

    I am Bangladesh and using BOLD 9700 under Network Airtel Bangladesh. My bold 9700 initially for AT & T but later, I paid and unlock the device to use all over the world.

    My Bold 9700 OS version is 5.0.0.979 (1607 Bundle, platform 5.1.0.177).

    I want to upgrade to this version of the Blackberry OS 6 OS. Can someone help me how to upgrade my OS.

    Just to share, I don't want to use 3rd party OS or tweak the OS.

    Concerning

    Soilihi

    If your carrier is not listed, then you will need to choose another

    I know virgin don't support os 6 and they are my carrier, so I chose 02

    hope this helps

  • Charge blackBerry Smartphones Blackberry bold 9700 problem

    I have a blackberry bold 9700 purchased recently. It runs under os 6, works perfectly, but one day I charge I unplugged to make a call and when I connected again nothing happen. I tried 2 different Chargers at each point of sale in my house, but nothing works. I can load it in a car, or a friend anywhere but home...

    dennyxd1234 wrote:

    Yes I know thank you for your time, I appreciate it! I connect it to a usb port, it displays connected my PIN

    It's good, it means that the connection to the USB port on your handset is good.

    I know that you may have tried this... but try again. New charger, new battery, charger different, different load location (another outlet). "You have a DC car charger, try it).

  • Connection blackBerry Bold 9700 Smartphone problems

    I have problems connecting my device with the USB cable.  I tried three cables, and while my PC see my Blackberry Bold 9700 and evenb acknowledges his PIN code, it does not synchronize.  I tried to uninstall and reinstall the software, but to no avail.

    Can anyone help?

    If you have the correct version installed for your operating system (for example. Windows 32/64, Mac, etc.) and you run the program with administrative privileges then the end of the computer should be g2g.

    On the top of my head, you want to make sure that the SD card is not write-protected, otherwise I would just do a backup then a reload of the sw of pocket.

Maybe you are looking for

  • Win 7 and FN keys not working not

    Today I upgrade to Win 7 with your DVD, I get the last week. I think that this drug works well, but when I tried to use the Fn keys to stop the music, change britness etc... It does not work. How can I get started?, please! I forgot, I was reading so

  • My MSN email account has been compromised.

    One was to send suspicious links to my contacts. How can I fix?

  • My programs won't install correctly

    I try to install some problems such as safari from apple or other programs, he said that there is a problem with windows install.And other times, it installs the program, and if I turn of my computer and restarts it and try to run the program, which

  • From QByteArray image of c ++ to QML

    Hi all I need to show a png image in a page QML using a QByteArray transmitted routines c ++ in QML. Is it possible to do that...? Y at - it a simple method for it. ?

  • HP Support Assistant Defragent disk running 16 hours and counting...

    I bought this HP Pavilion P6755 (Windows 7 64-bit) about two months and it is a great machine to use.  However later I had on two occasions has experienced a blue screen, I thought I could used the pre-installed HP Support Assistant to try to improve