Configurator Apple can't update > s 5 iPhones

Hello

I received a mysterious problem with my apple Configurator:

All iPhones that are newer than the 5s cannot be updated.

Here are the facts:

-Apple Conifgurator 2 (latest version) on Mac OS 10.11.6

-Works great with iPhone 4/5/5s

-Does not work with 6/6 s / SE

-The update fails every time I connect the iPhone to my iTunes (on my Windows PC) and restore it.
(ITunes on my Mac was not able to restore the iPhone). Since then Apple Configurator works very well.

Here's what I tried to conquer this problem:

-Improved the configurator to Apple to version 2.

-Make a complete new installation of Mac OS X.

-Tried a new cable.

All these things do not change.

Does anyone know this problem?

Thanks for any help.

Best regards

PM_SSW

Hello

I found the error.

The firewall was blocking the requests made by the Configurator of Apple.

He went out with 80 and 443, 5223.

It seems that Apple Configurator ignores the proxy settings after downloading the iOS.

Tags: iPhone

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