Connect a HP OfficeJet Pro 8500 to router Netgear N600 loss of internet connection.

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• HP Officejet Pro 8500 A910 connection problem

  Dear Forum,

  We have problems of connection with the Officejet Pro 8500 A910 printer/Scanner.

  The device is connected through the wireless network and can reach the server (e.g. for the storage of digital images).

  When we try to access the printer (or scan) with a computer (WinPC or Mac) that is also connected via the same wireless network, the printer/scanner is not reachable (host unreachable), i.e. even a simple PING for the network address (IP V4) of the printer/scanner cannot be completed. As soon as we connect to the computer via the wired local network, can be reached at new printer/scanner (normal operation). Between the two States (computer connected via wireless or wired LAN) no changes have been made to the configuration of the printer/scanner. It's all simply inaccessible when the computer tries to connect to the printer/scanner is connected through the wireless network.

  We looked at the different wireless router firewall settings, but can't find anything, the firewall is off (like the router works behind a firewall, like all LAN).

  I've been "compatibility 802. ' 11 b / g "in network settings advanced printer, without effect.

  Anyone who has a smart idea why this is so? We tried different computers with different operating systems, but still the same photo...

  Thank you!

  What router?  Is "isolation wireless" or "AP Isolation" enabled on the router?  This prevents any communication between wireless devices.

• Ethernet connection in the back of a HP Officejet Pro 8500

  When I bought my printer 3 years ago, I NEVER thought that I would need a printer capable of wifi.  Surprise!

  I thought I had read that you could buy wifi adapters to allow a wifi component.  Made a few calls and told me that there is no such thing.

  A salesman asked if my 8500 had an Ethernet connection on the back.  I didn't, but when I got home, it is there, just at the edge of the printer, "Ethernet".  According to the seller at OfficeMax, I can connect an Ethernet cable from the printer to my router and which would allow me to use the printer with my laptop and the Droid Razr.  Yes?

  So I just have to run a cable from the printer to the router and follow (I hope) on the orientation of the screen?

  I know I have to download a printer on my phone app.

  I have I am on the right track PATH out of it?

  Thanks for any help you can offer.

  Monica

  Yes, the connection to the network cable would allow you to print from your PC and phone (with an appropriate application).  After connecting search for a program under Start, all programs, HP, HP Officejet Pro 8500 and search for the file "printer setup".  Run this and select "add a new printer.

• OfficeJet Pro 8500 - no USB or Ethernet cable to connect the printer to the computer?

  I'm just trying to set up my new printer Officejet Pro 8500 Wireless.  I got to the step of installing the software, but there seems to be no cable supplied to connect the printer to my computer.

  I can't currently connect via radio that I expect a new wireless router be delivered.  Is this the way onlt connection other than buying a separate USB or Ethernet cable?

  Help, please.

  Ethernet and USB cables are not usually provided with most of the printers that you need to choose a cable with a length of favourabel to you. You can go to a hardware/computer store and buy a USB A-to-B cable. I'll post a picture of the end of cable just to clear any confusion.

  

• OfficeJet Pro 8500 a909g wireless connection problem

  I have a printer wireless OfficeJet Pro 8500 a909g.  My PC is Windows 7 (64-bit).  Recently, the printer wasn't working reliably and we took to reboot our router frequently at the same time.  Router problems seem to be solved because my PC at home and the work laptop are well connected and running.  However, the printer would not work last night when I really needed.  The documents would appear in the queue, but never reach the printer.  Today, I uninstalled all the software of HP using the CD of origin and reinstalled all the latest software and drivers from hp.com.  Of course, I rebooted the printer several times during this process.  Using the Network Wizard wireless via the screen of the printer, I am able to locate my SSID and enter the WPA key.  The printer confirms that it is connected to the network.

  If my computer and printer are both connected to the same network why can't the HP software locate the printer?  Whenever I try to run the installation/Setup program it tells me that there is no HP printer on the network.  As I said, this printer has worked on this wireless network in the past.  I also downloaded and run the scan HP and difficulty of the program to see if she could solve the problem without success.

  Any other suggestions?

  Well, what I'm going to make you, it's just a basic uninstall and reinstall the printer. I'll describe the steps and you are right, we can use the USB > wireless Assistant. You can access that by running the software after the installation of the USB. Here are my steps...

  First of all, if you use a USB cable, be sure to remove it. Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  The START menu type "%temp%" and press on ENTER. Here, I want you to press Ctrl+A and press on REMOVE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  Follow this link to download full feature software and drivers of the printer:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=3752459

  Install and let me know the result!

  In addition, here is how you set a static IP address: allocating an address static IP to your printer of HP Wireless - Windows 7 - YouTube

  Have a great day!
  

• HP Officejet Pro 8500 all-in-One Incompatible with D-Link Wireless N 300 Router?

  We have upgraded to a new D-Link Wireless N 300 Router and have consulted successfully the router using the key to safety with two cell phones and a desktop based ethernet but am getting an error "password WPA not valid" when you use the Wireless Setup Wizzard of the HP Officejet Pro 8500 Wireless all-in-One.  We have administrator access rights to the D-Link router using the desktop computer but not sure what to change.  We have restored factory on the 8500 and am not sure what next step to take to try to get it connected.

  New technology of security of this router is not compatible with the all-in-one series 8500 or y at - it fixation or modification which could be considered to get this connected with the new router?

  This problem has been resolved.  We 'Restored default network' in the network menu of the 8500, however, we needed "Restore Factory Defaults" in the Tools menu that solved the problem and allowed us to use the wireless configuration Wizzard correctly.

• HP Officejet Pro 8500 has: WIFI connection to printer after moving from a computer in another city

  I recently moved from Nevada to California with my printer.  I can't go to the printer.  The wireless light is lite. The printer has worked with this computer I Nevada. Promp in window says "printer is unable to connect to the server.

  "You can connect to the server through a proxy server" what is a proxy server address

  Hi @Raggetty ,

  I understand that you are having problems with the printer via the wireless network. I will definitely do my best to help you.

  Since you have moved, you must install the printer on the network.

  If you haven't already done so, restore the default settings of the network printer. Go to configuration, network, restore default network.

  Then set up the printer on the network again.

  Follow this document:

  Configure the printer to a wired network or wireless for the HP Officejet Pro 8500 has e-all-in-One Printer Series.

  If you need help to set up the printer on the network, let me know.

  Good day!
  Thank you.

• HP Officejet Pro 8500 more Coexistence of USB and WiFi connection

  My printer was working with a direct link to my computer. Since I wanted to print from other devices using Wifi. I activated the WiFi and computer printing stopped.

  These two connections can coexit?

  How can I fix this now?

  Hi there dbspecial, I hope you are well

  I saw your post about wanting to use a wireless and USB at the same time with your Officejet 8500 connection has more. Yes, you can have these two connections at the same time, you will just need to have both installed on your computer and select the correct driver when you print. However, you are not able to have an ethernet connection at the same time and wireless.

  If you don't have the wireless configuration or the installed USB Installer, run the installation or the HP print and Scan Doctor if you happen to be running Windows.

  Here is the link to the drivers: HP Officejet Pro 8500 has more e-All-in-One Printer - A910g drivers

  Have a nice day

• cannot not to download the software driver for USB connected HP Officejet pro 8500 A909a

  My HP Officejet pro 8500 A909a is NOT a wireless printer.  It is connected via a USB port.

  I tried both find and download the drivers for this printer and also using the wizard to download and installation of HP (hppiw.exe).  The download was interrupted just by using the method and when you use the wizard it correctly identified the printer, but then I get the message

  "the download was cancelled.  You can click the "start over" button to try again. »

  the retry button just returns the same message after a short.

  I'm using a windows 7 PC.

  Thanks for any help

  Hi @Lesly01,

  Welcome to the HP Forums!

  I noticed that you are having problems downloading the software driver for your HP Officejet pro 8500 A909a. I'm happy to help you!

  Here is the direct website for the drivers and full software features. Driver and software of HP Officejet Pro full of features for Windows 7. I would try downloading the software with any other browser. Such as Firefox or Google Chrome, etc.

  I hope this helps!

• OfficeJet Pro 8500 will reinstall not connection

  Hello!  I'm terribly frustrated and don't know what to do next.  I have a printer all-in-one HP Officejet Pro 8500 A909g wireless that is about 3 years old.  Recently, I replaced my laptop for a HP running on Windows 7 64 bit.  Easily, I installed this printer on the phone two months ago and had no problems.  However, over the weekend, while on vacation, I tried to install another printer hp (5510).  I had the disc, followed instructions, etc.  But the printer would not work... period.  I ended up uninstalling.  But for some reason, try to install this printer screwed up of all impressions.  It's a different story, but I finally got my Adobe PDF printer works again.

  Back to today... I'm trying to print something and realize my 8500 printer is listed under "Devices and printers" and all programs are installed, but it will not be printed.  It shows no communication with the printer.  I am sure that he had to do to try to install the 5510.  After hours of troubleshooting, I finally uninstall the 8500 and try to reinstall.  (Remember, it worked fine before this past weekend!)  I downloaded from HP site because my installion CD does not support Windows 7.  For some reason, all the drivers will not download.  I tried FOUR TIMES.  I ran troubleshooting, diagnosis... you name it.  The printer appear in the programs, but not the devices and printers.

  I have connected the printer via USB directly to my computer and it has yet to install correctly.  Wired and wireless configurations show no connection to the printer.

  I'm not an expert, but can generally understand things.  I installed this printer even on three different computers all current to run Windows 7 and have never had a problem.  Help, please!

  Curiously, I did this throughout this process today, and it could find the drivers of 4 numbers.  Being extremely frustrated, I decided to restore to a point before that I tried to install this second printer (which I am certain is the root of all my troubles).  By some miracle, it's what needed!  Everything works now.  Thank you once again, Shane, for all your help and patience.

• Windows Vista 7 and HP Officejet Pro 8500 A910 connected wireless but does not properly

  I just moved in with roommate and wireless to connect to Windows Vista 7 with HP Officejet Pro 8500 A910... when I select print test page or a document to print, the printer and the computer are connected and respond, but instead of the test page or document the printer starts printing of dozens of pages of AI computer jargin: % BeginProlog %. : file Pscript_WinNT_ErrorHandler 5.0 0/currentpacking where{pop/oldpack...etc etc... This jargin continues for more than several pages. Anyone know what is the problem and how to fix?   Thank you, cropcircleguy

  Hello

  Please visit the link below to fix the problem.

  http://whp-Java.extweb.HP.com/ewfrf/wc/document?DocName=c01954177&LC=en&cc=us&DLC=en

• HP OfficeJet Pro 8500 not detected in Windows 7, connected via lan, works under XP

  Hello

  We have a HP OfficeJet Pro 8500 A909b, connected via local network with static IP address.

  Using the installation CD, the printer and the scanner works fine under Windows XP.

  Using the same CD of instalation, do the same steps, it does not get detected in Windows 7 64 bit.

  At the end of the installation, there is a wizzard to find and select the printer. The printer is found,

  but then a red circle appears saying that there was a problem. An icon is created on the desktop in order

  to perform the same procedure, it is not detected.

  Is there a problem with Windows 7 64 bit?

  Thank you very much

  Oliver

  Solved!

  1. Right button on another printer ports, remove the IP address of the printer
  2. Uninstall all the HP drivers
  3. connection as the local administrator, not a domain administrator
  4. Install al normal, everything works well
  5. Then login as a domain user and use the scanner

  HTH

  Oliver

• OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

  Our Officejet Pro 8500 a is connected via USB to our HP Pavilion running Windows 7. This connection works well. However, I tried to connect my iMac (OS 10.10.2) to the wireless printer with no success. If I disconnect the USB from the PC, I can connect wirelessly from my Mac. My question is: the Officejet Pro 8500 a does support multiple types of connections - one by USB and the other by wireless? If so, then I would appreciate help to understand why my Mac is not the 8500.

  Other details: our wireless router is Apple Airport Extreme. The wireless connection on the printer seems to work (I can print the details of this connection). However, when I try to add the 8500 to the Mac by using add printer, the printer does not appear. (The printer is lit and shows five bars of signal strength, SSID is correct and a valid IP address).

  My Mac is connected to the wireless network.

  Any suggestions?

  I was able to solve the problem of the printer with ethernet connection to the router that provides network wireless for PC and Mac. Now two machines are able to access the printer with no problems. By connecting with an ethernet cable, connect the printer wireless has been disabled. It had to be done because the wireless radio had become unreliable. The idea was that the blue wireless light never came. Thus by connecting wired LAN, all problems are gone. Thanks to the team of Geed for help.

• AirPrint on HP officejet Pro 8500 A909G

  Is it possible to use AirPrint on a HP Officejet Pro 8500 A909g? Thank you

  OK, so a solution of firmware is released. The PrinterShare software solution is awkward. You can print to a printer that is shared by a Mac or a PC, but who wants to turn on their computer, whenever you want to print from iOS device? Given that I and everyone using devices iOS want be able to print natively and directly on a wifi printer, there are only two options left. Either you buy a new printer AirPrint for a few hundred dollars or more, or you buy the Lantronix xPrintServer for $150.

  http://www.Lantronix.com/it-management/mobile-print-servers/xprintserver.html

  xPrintServer is the solution I finally chose. It works as advertised. Simply connect it to your router, connect the power cable, and it works instantly. Almost no network printer, wifi or not, is recognized by AirPrint. Select your printer and print. So sweet!

• Failed to get printer email address on Officejet Pro 8500 a A910a

  Hi HP Support!

  I would like to know how I can get the e-mail address of my printer? My printer model is HP Officejet Pro 8500 A910a. Here's my current installation of the printer:

  1. I've already updated its firmware to include the eprint service.
  2. My printer is already connected to the internet via the wireless network connection.
  3. I am able to print documents using the wireless printing functionality.

  Everything is already OK, except that I can't use the print feature Email Address. Whenever I click the button, it says 'the printer could not connect to the server' (note that I have already activated my Web Services printer). He also says that I need a parameter to connect to the printer of proxy server.

  That's my problem. I already looked for my proxy and there is none. I tried to watch using my Firefox browser and the browser I.E via internet options. I even googled 'what is my proxy setting' and the result says 'no proxy server detected' just my IP address.

  Please help me with this. Thank you!

  Hello

  The steps below a usually resolve the problem you are experiencing:
  
  1. unplug the power cord at the back of the printer.
  
  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).
  
  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.
  
  4. wait for 30 seconds, then plug the printer back and power.
  
  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.
  
  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):
  
  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.