Connected devices said blackBerry Smartphones but desktop manager is not

I think I messed up something. I have a circle with a slash through it and the circle, triangle and square bar on the screen.

Device Manager indicates that it is connected, but the desktop program can not find the device to reinstall the software.

Help!

Hi orracle and welcome on the Blackberry Forums

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http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15877&sliceId=2&docTy...

Tags: BlackBerry Smartphones

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