Connected wireless, printer but not scan

Similar Questions

• Re: HP Officejet Pro 8600 Plus print but not scan

  I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600.  It worked fine for about a month, and then we moved into a new House.  Now, it print but not scan to computer.  It scans email fine.  Same problem wired or wireless.  It is said the computer Scan is not enabled.  When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.

  Hi mpk1969,

  Mac OSX:

  Try the following steps.  If you want to learn more about your product, click here.

  How to perform a scan: OS X v10.8

  1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)

  2. under scan settings, click scan to the computer

  3. make sure that a check mark beside enable scan of the computer

  4. click OK in all the dialog boxes and of proximity

  5. try scan of front panel

  Follow the steps below

  1. open System Preferences

  2. Open Print & Fax

  3. in the white box under printers right-click and select Reset Printing System

  Note: resetting the printing system will remove all printers in the print queue

  4 restart the computer

  5. Open Print & Fax and then click the + to add the printer to the print queue

  6. open the HP utility, and then click Scan to computer to make sure this option is

  Try scanning the computer to the printer and let me know what happens?

  Windows:

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

  I would like to know what are the errors you receive?

  http://www.HP.com/go/tools

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• HP 2210 printer all-in-one: after updating WIndows 10, I can print but not scan with my HP 2210 all in one

  I've updated to Windows 10 and since then I can print but not scan with my HP 2210 all-in-one printer.  I tried to download the software updates, but nothing seems to work.  Any suggestions

  Hi @Sajapand @ddegan

  I see that you both scan problems after upgrade to Windows 10, and I may be able to help.

  Most of the products have updated software available on the HP support Web site for Windows 10.

  I also saw a few posts that say Windows 8.1 driver works for Windows 10 as well, then you could try also.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning problems. I recommend you to download and run the HP print and Scan Doctor , if she doesn't fix it automatically I would know what errors or messages that you receive.

  Do you know if you are able to scan using paint?

  To perform a scan of the painting: HP Multifunction printers - how Scan: Windows 8

  (This is the same for Windows 10, of what I said)

  1. Click the Start button () in the lower left corner of the screen, click on Searchand type Paint.
  2. Click on the painting in the results.
  3. Click fileand then click on from a scanner or camera.
  4. Select your printer, click OK, and then click Scan.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• Photosmart 4700 all in one print but not scan

  My photosmart c4740 (all-in-one) printer will print but not scan

  Hi Donpaladino,

  1. What is the installed operating system on your computer?

  2. what happens when you try to scan documents?

  3. you receive an error message?

  I suggest you to follow the steps and check if it helps.

  Follow the steps in the link and check if that helps.

  HP Multifunction printers - I can't scan in Windows using the HP software

  If the problem persists, you can also check out the links and check if it helps.

  Scan and send (e-mail, send to folder, digital transmission, etc.)

• C4280: I can print but not scan - on Mac with HP printer

  Hello. I can print and copy but will not scan. It is five years old, the printer does not see a lot of action and is in good shape, so it would be a shame to get rid of if I can work on what is the problem. Any kind folk know where I should start? Thank you! Eugene

  Hi @walthamstoweuge,

  Welcome to the HP Forums!

  I see that you can print but not scan with printer HP Photosmart c4280 on Mac OS X 10.10 Yosemite. I'm happy to help you!

  Please make sure you have the latest driver installed, in this guide, installation of a printer Mac driver by using Apple Software Update. Then take a look at this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. That applies to your situation as well.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!

• OfficeJet 6210... W7 64 bit... will print but not scan

  JO 6210 will print but not scan

  Hello attatronand welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems of scanning.  Any specific error comes up when scanning? Is that what you've scanned several programs?  You are still able to make a copy?

  I recommend to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Photosmart C6380 will not install on windows 8.1 after upgrade. Can print but not scan.

  I recently updated my windows 8.0 to 8.1 Dell desktop and my 6380 photosomart would not work.  I downloaded the updated driver, and the installer hangs on "rotating disc icon" who then disappears.  It seems that the print function has been installed, but the printer doesn't scan.  Multiple level 4 uninstalls, restarts as well as disabling the firewall during installation;  I can print but not scan.   I know that the printer works fine I can scan my laptop.

  Hello there jcartmell,

  If you are still having the problem with the installation of your printer on your system Windows 8.1, I would try to help out. I read your post and saw that you tried several level 4 uninstalls and still have the same problem installing. I'll post you a few of my recommendations.

  • First of all, I would recommend a clean boot. How to make a boot in Windows (click on Windows 8.1 and follow the steps).
  • After you restart the computer from the boot, complete an uninstall of level 4, you have done previously.
  • When the computer restarts after uninstalling, reinstalling the software: series all-in-one printer, HP Photosmart C6300/6324 full feature software and driver
  • Afterwards, return to the clean boot procedure to activate the disabled services.

  I hope this helps!

  All the best,

• Wireless printer will print but not scan

  I have a HP C309g printer.  It has worked fine for a few months.  Now it WILL print, but not an analysis.  If I try to scan from the printer he says 'try the scan of the computer', when I try to start the scan of my computer it says "scanner inaccessible."

  Details of my system and what I've tried:

  Printer wireless

  Windows 7 64 bit

  Network does not work properly

  Have restarted, computer and printer

  Have reinstalled the printer

  Installing updates

  Lance HP Print & Scan doctor - says it can't find printer, even though it may find our other two printers

  Thanks for the advice, even though none of them solved the problem so I tried to uninstall the printer again and this time I used the HP on the web site, re - install wizard install the printer.  The scanner works now!

  Thanks again for the response.

• HP officejet 4500 g510n-z print but not scan

  HP officejet 4500 g510n-z prints ok but not scan

  A computer to Windows Vista 32 bit

  7 4 Windows machines

  Windows XP 2 machines

  running on the wireless have not tried usb

  No IP conflict

  worked the last time that I used it (months)

  printer works fine (even if I have to restart now and then after the mode 'sleep')

  latest drivers installed

  Ideas anyone?

  Thank you

  Hi sdrrmit,

  It seems that the printer didn't install correctly on your Windows operating system. Follow the steps below.

  First step: clear temp directory

  1. On desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  The complete solution software

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. on desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run Disk Cleanup by pressing the Windows and R key at the same time back the term calls and Type cleanmgr.exe and press to enter.  Select all the boxes and all delete. Click on the link below about this tool and no disclaimer.

  Cleanmgr Disclaimer

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• HP Deskjet ink Advantage 3525: it will print but not scan or copy

  My Hp Deskjet Ink 3525 advantage will print but not copy or scan? I downloaded the latest software drivers, uninstalled and re-installed the prorgamme but nothing helped. Help, please. Thank you

  Rob

  Hello Citimba,

  On the main screen on the printer, press return, cancel, back, back button successively. You see Help menu, press the ok button, then use top / down arrow button to find the menu reset, reset complete semi selection and press the ok button.

  It's troubleshooting last step which I recommend. If this does not solve your problem unfortunately you will need to replace the printer.

  Say thank you by clicking on the Bravo thumb upwards in the post.
  If my post to fix your problem please mark it as an acceptable Solution

• HP1217nfw wireless printer - print but not scan - Windows 8

  Hello

  I can print over the network, but cannot scan.

  HP print and scan doctor can see the printer but says I need to install the full software suite. I follow this link and download more free. Where install the 1217nfw is not found by the installer.

  Before the manual ip address does not work.

  Firewall is set to 'off' local and network.

  I tried to do the 1217nfw the printer by default - not yet found by the installer.

  Can someone please help.

  Hi Hein_Aggenbag,

  I can't wait to hear that you have questions.  The firewall/antivirus can block specific components.  Try disabling the security through MSConfig program services, and then try to add the device software.  Also copies multiples or installs can cause this problem as well. remove all components before running the full functionality can also help. Please click here to complete the following steps to resolve this type of problem.  The information below will be useful for further measures to be taken if the above does not resolve the problem.

  1. at the first successful installation from a CD-ROM or by download (errors, unable to find the device, etc.)?

  2. is the device connected wirelessly or through an Ethernet cable?

  I hope this helps!

• Color LaserJet MFP Pro 277dw: MFP will print but not scan since update Mac OS 10.10.5

  I had used my LaserJet MFP Pro wireless without problem for several years, with the Mavericks and Yosemite.  A few weeks ago a "update" the printer system is invisible.  After several hours of troubleshooting and to try five or six corrections, I finally got the printer online by using the IP address.

  My computers, however (a performer of the Mavericks and a Yosemite running), do not see the scanner.  It's not a question of adding - they do not to add it.  By HP support, I have reset the system print and tried to start over.  I downloaded HP Easy Print (or Easy Start or whatever), which is the entire site of support in the way of software for the 277dw of the ACM.  The software through me the entire upward and congratulated himself for a job well done, but my printer was not, in fact, related.  He appeared in the printers Control Panel, but would not print.  Just "connecting to printer" in the queue for ten minutes about until what I called off work.  And the scanner does not yet show in the Image Capture, preview or HP Easy Scan.

  So, I went back to my previous fix for the printer, use the IP address.  Any ideas on how to get the scanner appears?

  Hello

  Restart your router by unplugging its power for 30 seconds.

  Once it is fully up and you have internet access on your Mac reboot both the HP printer and the Mac.

  From system preferences, select Printers and scanners and click on the plus sign to add the printer again.

  Can you now ee he listed as Hello type or not?

• HP Officejet Pro 8600 more print but not scan

  I have an Officejet Pro 8600 and I use Windows 7 Ultimate (64 bit) and it print and copy but will not scan. I had a hell of a time trying to get this thing to scan - I even spent an hour and a half with HP technical support and they could not fix it and finally gave up and call me Micro$ oft said that it must be a windows problem (Windows is up to date, incidentally).

  I tried to open the scanner software and nothing happens when I click the icon - the loading icon flashes for a second, then only the mouse pointer. Nothing happens if I try to boot from all programs. Nothing happens if I try to scan to the computer of the other printer told me the failure of sweeping and that there could be reasons of severalpossible (unrelated, software used, etc.).

  I have installed and uninstalled. A couple of times he was having trouble with the installation, but finally got it connected. Once it would not uninstall in Control Panel until I did it directly from the HP folder. I connected it by USB and wireless. I installed the version of bloatware. I cleaned that out and I tried the only version of drivers. The HP support person had me go and removed a bunch of stuff in the registry. I tried to run as an administrator. Nothing works. I even tried to scan using Windows Fax and scan. I disabled Kaspersky and made sure that my firewall is turned off.

  I am at my wits end with this and certainly regret my purchase at the moment. Help!

  Hello, it happens to the analysis of Windows (WIA) and generates an error:

  "The Windows Imaging service does not work... If the problem persists, you will not be able to scan using the applications that use this service, such as Microsoft Paint. Scanning software HP could still work. »

  It asked me to restart, and then re-run the diagnostic tests, but I got the same result.

  Then, I jumped to HP Scanner Twain and got another error:

  "The Twain component is not working properly because the product is used by another process. Save your work and close all applications. Turn the product off, turn it on again, and then click on restart and repeat the test. »

  He told me then the problem persists to uninstall the software, then reinstall the Full Feature software (I did, but available).

  * EDIT

  Problem solved!  After you had me run the diagnostic tool I googled the WIA problem and found that many other people had the same problem. A person has a response from Micro$ oft saying that it was a Windows 7 issue and how to fix it - this is the text I found:

  To start the WIA service, you need start all services of dependence. To start the dependency services, please follow the steps mentioned below:

  -> > click on start-> type "services.msc" and press ENTER, once you get up the services window, please do the rest steps.

  -> > first check and write down all the dependency services: -

  -> > right WIA-> properties-> tab dependence, check the services of name listed there.

  It must contain the following services:

  * RPC remote Procedure Call

  -> > DCOM Server process Launcher

  -> > RPC end point mapper

  * Detection material core

  Make sure that all of the above services are started in the services list.

  Last time, we started the Detection hardware Kernel, which solves our problem.

  (Andy, it's important.  Choose "Detection hardware Kernel ' and start this service which should start your 'Windows Imaging Acquisition '.  If it does not then select WIA and change the departure to "automatic".  This fixed my problems) after all dependency services start, please try to start, WIA service to solve the problem of .                                                                                                                                                                                       

  (For those who are doubtful with computers, like me, when you click on the start icon, you can type services.msc in the box of research programs or click on run and type it in there). Once inside the list of services, you can look at the dependencies by right-clicking on the Windows Image acquisition service and selecting Properties. Take note of these dependencies. Then back to the main list and watch to see if these dependencies are started. My Shell Hardware Detection says disabled, so I right click on it; However, starting selection is grayed out and I couldn't select it from the drop-down list box, so Startup type I selected Automatic, apply, close the Services window and then started my Scan software and presto, it worked.

  Thanks for setting me on the right track!