Connection Bluetooth error

I can navigate on my phone using bluetooth, but I can't connect if I need to send files to my phone and any other device. The error message is "unable to connect" but my bluetooth is on and I can get my phone using bluetooth. Incoming Bluetooth is unable to connect but I checked the bluetooth option "allow a device to see my computer."

I tried to check the "Services and Application" in the management of the computer. Just, I don't know which one to activate or disable or started manually. Can someone help me shoot hard? I tried the troubleshooting tool Windows that it didn't work. Thank you.

Hi Hans7610,

Thank you for your response.

I understand - you want to reformat your computer and start with a fresh copy of Windows.  Here is a link to perform a recovery of the system HP (Windows 7).

During the recovery process, you will receive a prompt to back up your personal files to avoid data loss. If you did not recently, I suggest you only do one now.

Restore files that have been supported to the top using HP Recovery Manager (Windows 7).

You also mentioned that your laptop has been slow. Here is a link to improving system performance without adding memory (Windows 7) for your informaiton.

Good luck!

Tags: Notebooks

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