Connection link does not appear on a Web site

I am running Win7pro and 35 of Firefox.
I am able to access the history channel- History.comsite, but the 'full video access' link. 'Full video access' is a link to connect you with your particular TV provider that allows you to watch all the episodes available. I've confirmed that Flash is active and up to date. I confirmed that Java is active and up to date. I've deleted all the history, cache and cookies. Third-party cookies are allowed. History.com is not listed as an exception. I also deleted the cookies.sqlite in my profile. The connection link still does not appear.
Other information - I am able to access this Web site, including the 'video full access' link on my other computer Win7 using Firefox 35.
History.com support tells me that the problem is on my computer not on their Web site.
Can anyone suggest what could be the problem?


Tags: Firefox

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