connection my heartbeat in my Dell XPS with Windows 8.1 connects not through they are paired

Separated from this thread.

I have a similar problem connecting my beats of my Dell XPS with Windows 8.1. They are matched with my computer, but it does not connect. Whenever I hit the button to connect, it just eventually times out. I made sure that my headphones are on and through this article to make sure that everything was set up properly, but in vain. They work great with all the phones that I've matched with so far.

Hello

Please contact Microsoft Community.

I would like to know the following information so that we can help you further.

  • What is the model of the computer?

Please follow the method below and check if it helps:

Please, try the steps in below link by Nirmal S replied on 12 November 2013.

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-hardware/after-upgrading-to-Windows-81-my-Bluetooth-device/bf6c7155-65CB-4874-B683-330e8bfbe9c8

Also I suggest to install the drivers from the manufacturers website, follow the link below.

http://www.Dell.com/support/home/us/en/04/product-support/product/XPS-12-l221x/drivers

For your reference

http://Windows.Microsoft.com/en-CA/Windows-8/why-isn ' t-windows-conclusion-device

Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

Tags: Windows

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