Connection printer

I recently changed my router to a Linksys dual band and now my Lexmark printer will not connect to my Wi - Fi network.  I tried going through the control panel and also directly connect the printer.  I am not real tech-savvy, but has managed to hook up the router ok.  Problems left with an error message that is missing a driver for a double router broadband.  A techy friend told me that sometimes you just can't get them to connect.  Any advice?

Hello

Please contact Microsoft Community.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. Did you do any hardware or software changes before this problem?
  2. Were you able to print before this problem?
  3. Have you tried a few corrections? If so, what was the result?

Try the steps in the following methods and see if it helps.

Method 1

This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.

Solve printer problems

http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Method 2

If the problem persists, I recommend that you completely uninstall the part-time driver that has been installed on your computer and then download the latest driver on the printer again manufacturer site.

Step 1: Try to remove the printer by following the steps described in the following Microsoft Article.

http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

Step 2: Find and install printer drivers in Windows 7.

http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

Please post back with all the necessary information and the result of the proposed suggestion and we will be happy to help you.

Kind regards

Anusha

Tags: Windows

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