Connection problems: Win7, Skype 6.14
Hello
I had connection problems since just after I did a windows update last night. (no idea if it's just a coincidence?)
I read through several other posts here, tried reinstalling Skype several times (also re-installed an older version), checked the compatibility mode and still no joy. Oh, I restarted a few times too.
I'm trying to connect using my Skype username and password (I don't have an account of ms) but the screen is just stuck there, it says signing in and the whirly thing (term techy lol) is just Dervishes round and round.
I luuuurv my Skype, absolutely essential for me because I work from home, so I hope someone can help. PLEEEEASE :-)
Thank you
Try to uninstall the currently installed version and install the older version of Skype 6.9.0.106 using this msi installer:
http://download.Skype.com/MSI/SkypeSetup_6.9.0.106.msi
Tags: Skype
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Additional details:
Operating system
Machine name: LISA
Name of the operating system: Microsoft Windows 7 Professional Service Pack 1 64-bit
Build: 6.1.7601
Schedule/offset time zone: (UTC-05:00) Eastern (U.S. & Canada) /-240
The last back to zero/Uptime: 22/08/2014-18:58:44 (32 Minutes, 10 seconds)
AntiMalware: Norton Internet Security
User Account Control: Enabled / Administrator Mode: consent prompt
Username: Lisa\Administrator
Information
Computer system
Computer model: RC512
Processor: quad core x 64 1 processor Intel Core i7-2630QM CPU @ 2.00 GHz
Field of the machine: WORKING group
Role: workstation
(Physical) RAM: 5.9 GB
Information
Connection to the URL
http://Diagnostics.support.Microsoft.com: failure n
https://Diagnostics.support.Microsoft.com: failure n
https://support.Microsoft.com: failure n
https://dcodews.partners.extranet.Microsoft.com: failure n
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Detect automatic settings: enabled
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Network adapter configuration
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Addresses IP 192.168.0.101
FE80::1DD4:bb81:a27f:AFDD
Default gateway 192.168.0.1
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Collection information
Computer name: LISA
Version of Windows:
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Architecture:
AMD64
Time:
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I understand the inconvenience caused to you due to this problem to Skype.
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Please visit the link below to find a community that will support what ask you:
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http://community.Skype.com/T5/English/CT-p/English
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