Connection to Outlook Web - another of the problems of blackBerry Smartphones

I'm not the only user BBY desperately struggling to connect to my email via Outlook Web... that's why I have a BBY is told by the way!

I spent a lot of time with our manager network and we tried a number of combinations for the connected BBY, nothing seems to work.

Of course, my network provider (Orange EN) say that they are unable to help, it's to do with BBY.

Before I have to abandon bin and my BBY (after all these years of use of BBY) and get a more friendly user Smartphone, can someone help me solve this problem?

Thank you

BB

Hello and welcome to the community!

Here are a few things to try:

  • KB03133 How to integrate an e-mail address to Microsoft Outlook Web Access with a BlackBerry Internet Service account
  • KB18567 BlackBerry Internet Service cannot connect to an account, Microsoft Outlook Web Access using Microsoft Exchange 2007 or Microsoft Exchange 2010
  • KB04804 Error message when you try to integrate a Microsoft Outlook Web Access 2010 account
  • KB02858 Unable to integrate an e-mail address to Microsoft Outlook Web Access with a BlackBerry Internet Service account

In addition, sometimes it's just not possible to configure via the interface for device... and your BIS carrier, from a PC/browser, Web site may be able to do so... here a partial list:

If you can't find your carriers, you would need to ask for the URL of it.

In addition, since your BB browser, you can try this url:

There are some limited circumstances where BIS cannot integrate properly in OWA... but this is usually a mismatch on the server side (for example, ISA) rather than anything else.

You can also ask your network admins to check this:

  • KB11036 Requirements of connection and firewall for the BlackBerry Internet Service

Finally, if something does not work, details will be much more useful... "nothing seems to work" provides us with nothing to diagnose any and so maybe you better frame. Step by step of what you try and exactly how each step results is always more useful. In addition, if the present error messages, the content accurate and full of people is extremely useful.

Good luck!

Tags: BlackBerry Smartphones

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