Connection USB Z2 Xperia is not detected (after trying to update Lollipop)

Hello world:

I get in most of the topics here, including (USB connection problem FAQ), but not found an answer to my problem. Find the post suggestions when you type the message topic a little clever novelty...

Well, I was happy to receive my mail yesterday regarding my availability of update available Lollipop Z2. SAT, open PC Companion on my Windows 7 laptop, make a backup of the settings (without photos or apps) and then to receive the update.

PC companion asked me to keep the phone unplugged, and that it would notify when connect me (Nice also)...

I started the download, but apparently the laptop came into fashion 'sleep' (not plugged into the wall), which was another reason for not having the phone connected (because of Z2 battery drain charge up to 100%)

The rest is blurry, but when I woke up the laptop, it stopped downloading at 51% and extending the.

A method to restart the laptop, but when I tried to connect the phone... nothing. Well, he is never detected by the laptop. Wireless Media Transfer option was still working, but it would not download the update (as if the USB connection is required). Tried to install it on another PC (with administrator privileges) and no go.

Never started phone update... works perfectly with this exception. PSG, MSC, USB debugging, nothing works). Helium does not work. Nothing!

I'm kind of crazy, since the update of the pacifier is not destructive (no fading phone data), but it seems that I will probably need to reset the phone.

Help, please

Well, it seems that the problem is intermittent, as the PC has detected the phone and I was able to update to the pacifier. So.will hardware problem complete RMA. THANKS for all THOSE who have planted in. Please close thread.

Tags: Sony Phones

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