Connectivity issues of mosue XP on laptops
I have a problem with an ASUS Notebook (M51E), which is on the lack of support of the mouse after Windows automatic updates. The mouse works fine after recovery, but once we install the automatic updates the mouse show indication of power but will not work...
Now after the last recovery the mouse always only show an indication of power supply but does not funtion even if the touchpad is disabled. the updates have not been run or installed. What challenges do you think that we can use to solve this problem?
Hello
· What is the brand and model of your mouse?
Method 1:
Follow the steps in this link and check if that helps: http://support.microsoft.com/mats/hardware_device_problems/en-us
Method 2:
Start your computer in a clean boot, and then check: How to configure Windows XP to start in a "clean boot" State http://support.microsoft.com/kb/310353
Note: when you are finished troubleshooting, start the computer in normal startup.
Tags: Windows
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