constant high utilization of the processor to 100%

Hello

My laptop has a constant high 100% processor utilization, hoping someone can advise how I can remedy this.  I have Norton anti-virus software and a full scan shows no problem

was soon Ada

Hello

1. what operating system is installed on the computer?

2. were there any changes (hardware or software) to the computer before the show?

Use the Microsoft Safety Scanner in full scan mode and remove all threats that is not detected by it and see if the problem persists.

Microsoft safety scanner

Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection.

Hope this information helps.

Tags: Windows

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