Contact Information lost blackBerry smartphones

I was updating my device software using the desktop software.  He was trying to restore information on my device, when it crashed.  I had chosen to back up my data at the beginning of the process, but a backup file has not been created.  Data it recorded somewhere else I can get it back?

Hi and welcome to the Forums!

The backup file indeed must have been preserved. Find your drive hard whole (including hidden and system folders) to a file with the extension of the IPD (*.) IPD). This should bring up the file... then use it as a source for a manual restore.

Good luck!

Tags: BlackBerry Smartphones

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