Contacted by telephone by rep

Contacted by "telephone identifying himself as Windows REP and I had more than 100 errors on my files. It was a random contact and said his name was "Vincent.  The statement coincided with the same "pop up" message that appears when ever I gwent in my files. If I'm wrong allowed him access to my computer by giving him the necessary data and the result is that I have no e-mail files now only and inter net. I have several years of work on my files. It will not accept a reference to bank account for transfer and I won't give my bank details because he won't give me the details of contact, address or a business phone.  How can I recover my files please?

Oh, dear.  This is a very common scam going around, and if you allowed them to control your computer they could literally do anything for her. Since there is no way for us to know what the scammer on your computer while he had control of it, it is impossible for us to be able to help reverse the trend.  I hope that you have backups of your files somewhere, because at this point, the best thing you can do is to completely clean your computer clean erase and start over. Fraudsters can let the guests desired such as keyloggers, thieves of password or other malicious software.  You should also communicate with all banks and financial institutions and let them know what happened because you will need to take steps to protect your accounts and finance.

Tags: Windows

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