Contacts backup problems of blackBerry Smartphones?

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• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• Problems of blackBerry Smartphones

  My blackberry 9320 curve was updated yesterday, I failed to make updates and now the phone turns no-screen is black but the red light is on tried to do a system update, but nothing happens. Download expires, getting very frustrated because I have tried since 11:00

  Need the bbm as soon as possible

  • Thank you

  Hello and welcome to the community!

  First of all, it looks like your battery may be dead... Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Once your battery is fully functional, so please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• Problems of blackBerry Smartphones App world post

  If it came already sorry. Given that the location of the server is unable to connect to app world - it isn't a big deal YET. But would love some tips he gets up and running, because I already removed the battery etc and am now a bit stuck.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you need to provide more information... for instance, "cannot connect to app world" isn't really we say exactly what is happening in your situation.

  Good luck and let us know!

• Auto problem of blackBerry Smartphones add contact... I don't know why and where!

  Hello world!

  Excuse me for my bad English, I'm a french guy with a problem and no solution.

  I'll try to explain:

  I have on my BB my gmail account, with no synchronization for the contact!
  But when I wrote an e-mail to someone on the PC gmail account, for example [email protected]

  I got this e-mail on my suggestion of contacts when I would write an email on my BB. but not in my address book and not in my Gmail contact!
  Where this car are add to the unknown address book? Laughing out loud

  When you write an email on your BB, you write the first letter of your contact and you will have all your contact with this letter, but in my case for the letter "S", I have:

  -Sev (in my address book)
  - [email protected] (one day I made a mistake by writing to the e-mail address, and now this is a suggestion... but can not find where is - this contact)
  -activation server
  -Mail delivery (perhaps for abcd@gmail error) subsystem

  If someone can explain to me why my Gmail with the BIS seems to add all my previous mail as a contact, I don't know where, please help me

  Thank you very much!

  Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  Open your Messages folder on the torch.

  Press the Menu (the BlackBerry logo button), then choose Options.

  Now, choose General Options.

  Scroll down to "see the recent contacts when writing E-mail and who goes out.»

  Now, your torch will ONLY contacts from the address book, and not addresses you have sent or received that are not saved in your address book.

  Is this what you need?

  This database of recent contacts is not something that edit you.

• Problem adding contacts to the directory blackBerry Smartphones

  Hello!

  I have a two year old curve 8520. Suddenly, I am facing a problem. I'm not able to add a new contact or edit existing contact. I rebooted my phone number of times but the problem persists. How can I solve this?

  Why not try to remove "YM", delete it.

  Not sure, is that Yahoo Messenger or YouMail?

  Remove it from your applications.

  Reset.

  Retest the addressbook.

• Research problem quick blackBerry Smartphones Contact phone number

  Recently, my BB 8820 stopped to retrieve the contacts from the main view when I get the first letters of the name of my contact. Instead of that, he's now the call log which contains only the last names of called contacts. I did no change in system within months and everything worked fine two days ago

  Hi and welcome to the forums!

  Try this:

  Remove the battery while the device is activated, replace after one minute,

  Let the device reboot 1-3 minutes, see if the function returns to normal

  Please let me know!

  Thank you

• Problems of blackBerry Smartphones Blackberry Torch 9860

  I have the Torch 9860

  I bought a few months ago. I was not happy with the speed or the softness of my phone. There are several times when it works very well and I'm happy with it, but there are too many times when I am very dissatisfied with it.

  He will go through periods where it freezes for 10 seconds at a time and also time when it will not unlock for 10-20 seconds each time. I hit the Unlock button and nothing happens until about 10-20 seconds later and my phone will often fly through everything trying to catch up and eventually open random apps or icons that I didn't open. Every night and often throughout the day, I'll check if the unused applications are closed, email & messages, as well as internet history is all removed in the hope to run more smooth/more fast. I also use the Auto on/off function every night.

  I looked all over for an e-mail with Blackberry about this investigation, but I couldn't find a place signle contact everywhere on the site other than here...

  Is there anything else I can do to improve this? In the ad, he explains how quickly and is smooth in this phone, but I was disappointed a lot too.

  Thank you.

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  What OS are you on? On your device, type a new message MYVER and a space after to see and report please.

  I saw some risk to slow down sometimes phone apps

  A card full of songs and photos will take a long time to generate the thumbnails and the song, making it may be slow in first use playlist.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• Problems of blackBerry Smartphones while creating an e-mail account

  Hej,

  in late July, I bought a BB Curve 9320. Until today, I wasn't able to create an e-mail account. A smartphone without access to e-mail. The problem is missing to create an internet e-mail account. I'm only able to set information for a business account, which I did not. In recent weeks I spent hours and hours reading manuals/blogs and watching youtube videos. I also asked my phone provider if they put in limits for internet e-mail accounts. Nothing of the sort.

  I guess that the problem may be caused by our bb playbook. It works well enough. The playbook is running to a live windows account for email, contacts, and dates. When I started the 9320, I first used the same bb id that we use on the playbook.

  Please help me, I'm totally frustrated. What can I do?

  Sincere best wishes from Hamburg

  Jan

  Interesting. Call your carrier and confirm that you have the blackberry data plan associated with your account.

• Problem saving blackBerry Smartphones address

  Hello this is my first post and experience with a Blackberry. I bought a 8310 and Rogers put the old SIM on my moterola inside phone. I noticed there were only 10 of my clients address on it that I discovered only on the registration of the sim card from recently ti. I thought time for a fresh start and deleted contacts and progressed to all my contacts with their addresses, telephone numbers, E-Mail addresses add inside. I asked the guy at Rogers how to save them, and he said you don't need to save just for a sim card, go back to the computer. I then progressed to enterall info. For more hours than I care to admit lol. THEN I started to have problems on the phone. Today I brought back and they gave me a new. Before I put the Software Desktop manager and saved, when I did a restore with the new Blackberry only 10 original customers were there. I called Rogers and they said to go in restoring to the ptogram file and click on desktop and on the backup file. On the left, it shows 129 files of addresses, but it's not black and grey so I can't transfer the info to the phone from the computer. Can I still get the old phone, but I have to retype this information again? It's a huge amount of double work. Please HELP lol!

  OK I just talked to Rogers and they said that the option where I'm stuck is not available on some models. They said I might be able get the old phone, drop th info in Outlook Express and then resume this phone and get my other phone and delete the info from Outlook to the phone! PHEW! Wish me good luck!

• Problem syncing blackBerry Smartphone Outlook

  After working perfectly last week, my curve fails to sync with Outlook Calendar - I get a notice of 'Unknown error' and close Blackberry Desktop Manager.

  A software change, it's that I have newly installed Outlook Small Business Contact Manager.

  Can someone please?

  I called att support who put me in contact with support - blackberry

  It turned out that there were a few list corrupted in my calendar and whenever he tried to synchronize, it ended the program.  We manually synch had each category on the blackberry - then erased my outlook on the pc - then manually synchronized to the pc - and the problem disappeared.  He did not add Business Contact Manager.

  Thank you for your fast I help this

• Problems of blackBerry Smartphones upgrade my Curve 8520 to the new version of the 5.0 software

  Hello

  I tried to update my BB Curve with the new software last night... I supported everything first... he crossed the 4 step process of update, but blocked on "restart" & just stood there.

  I know he said do not interrupt or disconnect during the update, so I went to bed & leaves to do it's thing... after 6 hours, he had not moved, I had to kill it.

  Now I've lost my contacts, history, files etc... purpose that I know they are on my PC somewhere because the update system has done its own backup, so I have to be able to 'restore' myself...

  Please can you help me?

  Thanks in advance, Simon

  Hi & Welcome to the community... !!

  First of all, please let us know, reloading the OS on blackberry is successful or not, so successuful then gr8.

  Secondly, as you said, you supported your device first of all, if you can restore the data from there, other wise, you can recover from the default backup location, where DM is saved automatically.

• Contacts list copy of blackBerry Smartphones to the sim card

  How to copy the list constct the torch b on the SIM (as a backup)?

  You really want to copy them to your SIM card, you can have only a single phone number by name, and it is not easy. And you get no email address that you have registered in your contacts.

  Make a backup of your device using the BlackBerry Desktop Software and the PC. Much easier.

• Problems of blackBerry Smartphones with screen by dragging to the top of my Blackberry Torch 9800

  My carrier: three

  Operating system version 6.0.0.570

  Model: Blackberry Torch 9800

  I tried a battery pull.

  I'm guessing that whenever I slide my phone to the top of theres only a kind of contact fault because when I do, the screen goes black, as if locked. Although when the unit is in its default drag to the bottom of the post its perfectly fine. I have no idea what to do, but any help is appreciated, thanks.

  Looks like a hardware problem.  You can take it to the store or authorized repair shop?