Contacts do not sync with iPhone

Hi-

I have recently updated to Snow Leopard to El Capitan (five operating systems in a jump!  Yikes!).  Little by little, I'm working on the kinks...  And here's one:

When I change an element in a field on a contact in the Contacts, the change appears (if any) on the web at https://www.icloud.com/#contacts, but it does not appear on my iPhone (5 c; iOS 9.2.1) even a week later.

On my iPhone:

Settings-> iCloud-> Contacts-> in the

Settings-> Contacts-> [I don't see anything that could relate to this problem.]

On my MacBook Pro (mid-2009; 10.11.3 MacOS):

Sync with iTunes 12.3.2.35 works but does not solve this problem.

iTunes-> my iPhone-> settings (left panel)-> info-> Contacts Sync says:

Your contacts are being synchronized with your iPhone on the airwaves to iCloud.

On-line synchronization settings can be changed on your iPhone.

I would like your suggestions for this research problem.

-Gil

It's working now.  I fiddled with the settings using http://www.apple.com/icloud/setup/mac.html as a guide.  The thing that did it, I was, on my iPhone, I got to settings-> Mail, Contacts, calendars-> GMail-> Contacts-> IT.  I turned it off.  I think that's what I did.   In a few minutes, I had duplicate for each contact entries on my iPhone.  For contacts that I had changed on my MacBook Pro, an entry was old, a new.

Back on my Mac, I selectedContacts-> map-> Look for duplicates... It found 930 duplicates.  I chose to merge, then manually modified entries recently modified to remove outdated information.  In a few minutes, the Contacts on my iPhone fell in line.  Now, everything's fine.

-Gil

Tags: Mac OS & System Software

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