Continuing to malware / adware problem

Hello

I have finally upgraded to El Capitan at last week. I had no problem until today when I downloaded a new Java Update, which I think may have also installed some sort of adware / malware on my system. Since the installation of new advertising tabs open (on both Firefox and Safari) when I click on some normal links on some sites. I also see underlined green links ad on some pages.

I tried all the tips I can find online, including of Malwarebytes, Avast, reinstall browsers, try a new user, follow the instructions to remove "DownLite" etc. I also checked the LaunchAgent and LaunchDaemons folders in my library, and they seem to be something unusual.

Any help with this would be much appreciated because it becomes extremely frustrating Apple have advised me to reinstall OS X, but I would try other options first as it may seem a bit drastic!

Thank you very much

Tomai

You may have installed ad-injecting malicious software ("adware").

Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. You have already seen that it does not work.

Save all data first.

If you are not already running the latest version of Mac OS X, update or upgrade in the App Store you risk adware remove automatically. If you are already using the latest version, please log off or restart the computer. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

If the malware is not removed automatically, see below.

This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. The malware will be disabled temporarily.

Step 1

Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

~/Library/LaunchAgents

In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

Leave the case open for now.

Step 2

Do as in step 1 with this line:

/Library/LaunchAgents

The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

Step 3

Repeat with this line:

/Library/LaunchDaemons

This time the file will be called "LaunchDaemons."

Step 4

Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

Step 5

If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

Tags: Mac OS & System Software

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    Help!

    Try to start safe mode, sometimes this is caused by addons:

    Case, the problem does not occur in Mode safe:

    Sometimes, the problem may be malware:

    In addition, you can use addons to block windows pops-up/announcements:

  • If I am infected with malware?

    Hello!

    This is my first post in the forum, but I followed the discussions since I got my MacBook and the community is very useful.

    I decided to create this post to ask the experts of the view.

    I received a phone call from the network admin at my University saying that I (and a few other students) have been infected by trojan Zeus and he attacked the University network. I found very doubtful after doing a quick search on this Trojan horse and did not find any relationship of Zeus with OSX. Yet, it made me a bit paranoid so I keep changing my passwords and began to scan the system in order to find if there is some malware.

    One thing that is important to mention at this point, I sometimes use a machine virtual Windows 7 (Parallels Desktop) which is only used to interact with the instrumentation in the laboratory of the University. The virtual machine has a WiFi connection shared from OSX and to access the files, the folders shared. The virtual machine has only Microsoft Security Essentials 'antivirus' installed. And I don't remember installing any new software on the virtual Windows machine since the start of the alleged "attacks".

    So I unplugged my Mac from Internet, disabled sharing records of VM with OSX and began to analyze the Windows VM using different software and following the instructions on this website: https://malwaretips.com/blogs/zeus-trojan-virus/ , nothing has been detected.

    I proceeded to analyze OSX using MalwareBytes and even installed Kaspersky Internet Security to give it a try. Done a few scans and still nothing.

    I did a scan with EltreCheck and read the report. I've removed some of the plugins that I was not using more, since this installation of Mac OS x is always updated from Lion.

    This is the report of EltreCheck at the moment:

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-18 12:07:22

    Download EtreCheck from https://etrecheck.com

    Time 01:47

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Another problem

    Hardware Information:

    MacBook Pro (15 inch, early 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro8, 2

    1 2 GHz Intel Core i7 CPU: 4 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 931

    Video information:

    Intel HD Graphics 3000

    Color LCD 1440 x 900

    AMD Radeon HD 6490M - VRAM: 256 MB

    Software:

    OS X El Capitan 10.11.4 (15E65) - since the start time: about an hour

    Disc information:

    TOSHIBA THNSNH128GBST disk0: (128,04 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 126,80 go-go (32,74 free)

    Storage of carrots: disk0s2 127,18 GB Online

    TOSHIBA MK5065GSXF disk2: (500,11 GB) (rotation)

    EFI (disk2s1) < not mounted >: 210 MB

    DATA (disk2s2) / Volumes/DATA: GB 499,76 (15,47 GB) free

    USB information:

    Computer, Inc. Apple IR receiver.

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/hosts - number: 2

    Guardian:

    Any where

    Kernel extensions:

    / Applications/Parallels Desktop.app

    com.parallels.kext.hypervisor [no charge] (11.0.2 31348 - SDK 10.9-2015-10-21) [Support]

    com.parallels.kext.NetBridge [no charge] (11.0.2 31348 - SDK 10.9-2015-10-21) [Support]

    com.parallels.kext.usbconnect [no charge] (11.0.2 31348 - SDK 10.9-2015-10-21) [Support]

    com.parallels.kext.vnic [no charge] (11.0.2 31348 - SDK 10.9-2015-10-21) [Support]

    / Applications/Radio Silence.app

    [loading] com.radiosilenceapp.nke.filter (2.0 - SDK 10.11 - 2016-05-07) [Support]

    / Library/Extensions

    [loading] com.kaspersky.kext.klif (3.4.0a25 - 2016-05-17) [Support]

    [loading] com.kaspersky.nke (2.1.0 - 2016-05-17) [Support]

    org.cindori.TrimEnabler [no charge] (1.0 - SDK 10.10 - 2016-05-17) [Support]

    Startup items:

    TuxeraNTFSUnmountHelper: Path: / Library/StartupItems/TuxeraNTFSUnmountHelper

    Startup items are obsolete in OS X Yosemite

    Launch system officers:

    [loaded] 8 tasks Apple

    [loading] 160 tasks Apple

    [operation] 70 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 159 tasks Apple

    [operation] 85 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2015-06-30) [Support]

    [operation] com.brother.LOGINserver.plist (2015-03-12) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-03) [Support]

    com.maintain.PurgeInactiveMemory.plist [no charge] (2014-11-15) [Support]

    com.maintain.Restart.plist [no charge] (2014-11-15) [Support]

    com.maintain.ShutDown.plist [no charge] (2014-11-15) [Support]

    [operation] com.maintain.SystemEvents.plist (2014-11-15) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-11-06) [Support]

    [loading] com.radiosilenceapp.agent.plist (2016-04-17) [Support]

    [operation] com.rosettastone.rosettastonedaemon.plist (2015-06-05) [Support]

    [loading] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]

    Launch demons:

    [failure] com.adobe.fpsaud.plist (2016-04-16) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-03) [Support]

    com.maintain.HideSpotlightMenuBarIcon.plist [no charge] (2014-11-15) [Support]

    [loading] com.malwarebytes.MBAMHelperTool.plist (2016-01-18) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2015-10-15) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-11-06) [Support]

    [loading] com.radiosilenceapp.nke.plist (2016-04-17) [Support]

    [loading] com.wdc.WDPrivilegedHelper.plist (2015-08-23) [Support]

    [loading] org.cindori.TEAuth.plist (2015-08-11) [Support]

    [loading] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]

    User launch officers:

    [loading] com.bittorrent.uTorrent.plist (2016-02-23) [Support]

    [operation] com.spotify.webhelper.plist (2016-05-14) [Support]

    Items in user login:

    Application of flow (~ / Applications/Flux.app)

    Fan of Macs control application (/ Applications/Mac Fan Control.app)

    gfxCardStatus Application (/ Applications/gfxCardStatus.app)

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application of caffeine (/ Applications/Caffeine.app)

    Plane 2 Application (/ Applications/airmail service of 2.app)

    BetterTouchTool Application (/ Applications/BetterTouchTool.app)

    Other applications:

    com.batteryProject.FruitJuiceHelper [loading]

    [ongoing] com.batteryProject.FruitJuiceMAS.112992

    [ongoing] com.brother.utility.NETserver.99552

    [ongoing] com.brother.utility.USBserver.99232

    [ongoing] com.codykrieger.gfxCardStatus.98912

    [ongoing] com.crystalidea.MacsFanControl.51872

    [ongoing] com.etresoft.EtreCheck.147232

    [ongoing] com.hegenberg.BTTRelaunch.178592

    [ongoing] com.hegenberg.BetterTouchTool.153632

    [ongoing] com.lightheadsw.caffeine.47072

    [ongoing] com.mendeley.desktop.53472

    [ongoing] com.radiosilenceapp.client.256672

    [ongoing] it.Bloop.airmail2.105632

    [ongoing] org.herf.Flux.85152

    [loading] 412 tasks Apple

    [operation] 194 tasks Apple

    Plug-ins Internet:

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-06-30) [Support]

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-05)

    AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-06-30) [Support]

    AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-06-30) [Support]

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-30) obsolete! Update

    Default browser: 601 - SDK 10.11 (2016-04-05)

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    Silverlight: 5.1.41105.0 - SDK 10.6 (2015-12-09) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-09) check the version of

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-25)

    Blocker JS 5 - Travis novel - http://jsblocker.toggleable.com/ (2016-04-27)

    Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2015-10-21)

    3rd party preference panes:

    Flash Player (2016-04-16) [Support]

    GIFPaperPrefs (2014-02-23) [Support]

    Java (2016-05-09) [Support]

    Tuxera NTFS (2015-10-26) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 126,80 GB disc used: 94,06 GB

    Destinations:

    TIME [Local]

    Total size: 1.00 TB

    Total number of backups: 8

    An older backup: 29/02/16 09:00

    Last backup: 30/04/16-13:06

    Size of backup drive: Excellent

    Backup size 1.00 TB > (disk size 126,80 GB X 3)

    Top of page process CPU:

    com.apple.WebKit.WebContent (20) 18%

    3% safari

    2% WindowServer

    2% fontd

    1% kernel_task

    Top of page process of memory:

    2.78 GB com.apple.WebKit.WebContent (20)

    819 MB Safari

    750 MB kernel_task

    180 MB mds_stores

    180 MB DashboardClient (4)

    Virtual memory information:

    75 MB of free RAM

    used 7.92 GB RAM (960 MB cache)

    Used Swap 0 B

    Diagnostic information:

    18 may 2016, 10:42:09 self-test - spent

    I installed as well the "firewall" Radio Silence to analyze applications and connections. After Google search on some processes, always about 'weird' jump.

    I'm ready to do a clean install of Mac OS x, but since I am each week make backups Time Machine, my main worries:

    -What happens if my files on my external backup drive are infected by malware, I can't get back them without "infect" once again cleaning installation of Mac OS x, right?

    I would like to ask your advice about the vulnerability of my system and any suggestion on further analysis for the detection of malicious software supposed to.

    Sorry for this long post,

    I would really appreciate the help

    You must change your settings for call control.  Set it to "Anywhere" is dangerous.  Go to system-> Security and privacy preferences and change it to "Mac App Store and identified developers.»  Two, you have uTorrent installed - unless you are in the rare, rare, very small minority of people who use torrents for legal reasons, I think we both know that you use it for, and which may cause your system damage if you download something that is infected with malware or adware, as are most of the torrent offers.  I don't see no malware/adware on your hard drive, at least through your EtreCheck report, so you should be fine.

    I would also add that if you have anti-virus for your Windows partition, it is one thing, you don't need anti-virus for your Mac.  Anti-virus programs cannot protect you from malware or adware, and that's what Mac users needs to worry.  In addition, many AV programs negatively affects the performance of Mac because they don't play nice with them.  Therefore, I would like to uninstall Kaspersky and keep the program AV that you use for your Windows installation.  Windows needs an antivirus protection, OS X is not.

  • is it decent software anti malware for osx 10.5.8

    I think there's malware on the iMac. It is a G5 with osx 10.5.6. I go down to drop windows in Safari, kind of randomly, who says that Safari cannot identify a particular site, and I want to go? I always click on leave. Tumblr or something as it is one of the sites - the other mentions adware, I think.

    Does anyone know anti-malware that I can use with this iMac intel os and pre?

    Thank you

    You may need to consider TenFourFox browser because it is updated.

    Safari is not. Four of the 10 Fox is a mozilla derived from generation customized for Mac PPC.

    You can choose a different browser as system by default in Safari preferences

    This is a way to bypass many of the problems with obsolete Safari. I've seen

    is no evidence in any of my two Macs on the G4 (10.5.8) adware or malware running.

    It is the TenFourFox for Mac PPC browser homepage; link to note G5 edition:

    http://www.floodgap.com/software/tenfourfox/

    And if market 10.5.6 download the Combo update to 10.5.8 Leopard.

    For Safari in Mac later, there are suggestions in the following article on adware

    and this may seem like malware. I had no adware or malware in my

    Macs PowerPC G4; There may be instructions in the manual on how to search for songs of

    suspicious content in this support page. Avoid products such as AdwareMedic

    or malwarebytes anti-malware for Mac because it works in later Macs intel who use OS X.

    • Stop the pop-up ads and advertising on Safari - Apple Support

    Phony 'technical support' / 'ransomware' popups and web pages

    How to install adware - or avoid it.

    Manual methods for malware, adware, performance problems can still be here:

    http://www.thesafemac.com/tech-guides/

    Good luck & happy computing!

    {PS: this thread was transferred for vintage iMac PPC iMac Intel section by guest}

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